Kia of Dartmouth

I would not recommend this dealer to anyone. Brought in 1a 2015 Kia Rio due to loss of power. Kia Service told us there was no compression in the engine and it was cracked. We took the car to a Brought in 1a 2015 Kia Rio due to loss of power. Kia Service told us there was no compression in the engine and it was cracked. We took the car to a local shop and the issue was that the catalytic converter was clogged. Had it replaced and the car runs like new. Was Kia fooling us trying to get 7,000 to replace the engine ? I would never trust this dealer again. More

David Deolivera was my Salesman. I give David a 100% He went above and beyond to help me get into my new Seltos. I give David a 100% He went above and beyond to help me get into my new Seltos. More

Last April when my boyfriend got into an accident, Keith Brady helped him get into a new car. It wasn’t just a car he needed at the time, but actually would love and enjoy. During his time car shopping I st Brady helped him get into a new car. It wasn’t just a car he needed at the time, but actually would love and enjoy. During his time car shopping I started browsing and loving the idea of a new car for myself. While the timing wasn’t right for me, I came back to visit Keith over a year later and it seems like we were still part of the family and no time had passed. Conversations with Keith and the Kia of Dartmouth team always make me feel warm and welcome, and I realized it’s not only about the cars! Today I was able to drive off the lot with a new 2024 Kia Seltos SX to prepare for a new member of our family! We sincerely cannot thank the Kia of Dartmouth Team for all of their support during this process! More

Keith B was excellent. Went above and beyond to make sure I was satisfied with my purchase and always available when I had questions. They definitely take a more aggressive Went above and beyond to make sure I was satisfied with my purchase and always available when I had questions. They definitely take a more aggressive approach in selling cars compared to other dealers I’ve seen so be prepared! More

Poor communication. Twice now my vehicle has gone in for service and I have had to chance someone down for updates. When asked to speak to the manager they refused until Twice now my vehicle has gone in for service and I have had to chance someone down for updates. When asked to speak to the manager they refused until I actually had to raise my voice to demand. Car was there for over 1 week even with an appointment before it even was looked at. More

Worst customer service ever! ! Staff very rude.... especially Tyler! Stay far away!!! All they seem to care about is money! Pretty sad consider how much money cars are going for ! Staff very rude.... especially Tyler! Stay far away!!! All they seem to care about is money! Pretty sad consider how much money cars are going for these days!! If you want a Kia... go to Swansea!!! More

The salesman, Keith B, was so helpful and knowledgeable. The staff there are all helpful, friendly, and polite. I love my new Kia it is a great car! The staff there are all helpful, friendly, and polite. I love my new Kia it is a great car! More

Phil Sa best salesman out there. He made the whole car buying experience quick and simple, answered any and all questions. He made the whole car buying experience quick and simple, answered any and all questions. More

Worst experience around. No respect for customer making a big financial decision. Went in on a Friday, made a deal for a vehicle at $4k. System actually was giving the wrong No respect for customer making a big financial decision. Went in on a Friday, made a deal for a vehicle at $4k. System actually was giving the wrong price, price adjusted to $44k, deal signed, deposit given. Before leaving we notice a scratch on our brand new vehicle that was in the showroom. Dealer agrees to fix and it would be ready by Tuesday. We receive text messages from our sales person stating vehicle will not be ready until Thursday. Inconvenience for us. We arrive Thursday to the sales person stating that the price for the actual $46k, problematic for us because it was not the deal signed and agreed upon. Sat in the parking lot to think about the purchase again because of the two jumps in price that had happened. General manager states “I don’t want to sell you the vehicle anymore, I will return your deposit, we have been sitting on this sale for a week, vehicle was ready or you Tuesday and it’s Thursday!” Messages and phone calls with our sales person on Monday clearly says the car was not ready. We decide we will purchase the vehicle and walk to the financial office, not wanting to interact with the general manager with his disrespectful and rude attitude, but the general manager confronts my wife and says “do you know who I am? Don’t walk right by me.” We wanted this vehicle but not this experience and abuse. This will be the last time ever dealing with this dealership and we will not be recommending anyone go here if they want a easy car buying experience. **Also for another note, we saw the vehicle with 30 miles on it, in the showroom, and signing paperwork that states 30 miles on the odometer. Dealer takes the vehicle to get repaired at the body shop down the street. We take possession of the vehicle with over 60 miles on it. More

Dave was very knowledgeable about the vehicles he was selling and didn’t steer me wrong gave me the best option for my circumstances and very easy to talk with thank you David selling and didn’t steer me wrong gave me the best option for my circumstances and very easy to talk with thank you David More