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Kia of Everett - Service Center

Everett, WA

4.7
883 Reviews

883 Reviews of Kia of Everett - Service Center

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June 03, 2024

Although they said they replaced the left shock absorber on my last visit there is still an infrequent tapping sound on the left. When they replaced the right shock absorber before that tapping sound ended More

by bachristoferson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erik Butler
3.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Lett
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JP.
June 03, 2024

The service department did the service work I needed, fast and professionally. I would highly recommend Kia of Everett!! More

by brennan024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Keeten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Kia of Everett responded

Appreciation for Your Review and Patronage Good day! I'm writing to extend a heartfelt thank you for your recent review of your service experience here at Kia of Everett. Your feedback brightened our day! Your ongoing support is deeply appreciated, and we're honored to have you as a valued customer. Warm regards, Erik Lett Service Manager - Kia of Everett W. (425)-609-5660 elett@harnishautofamily.com

June 03, 2024

Always a great experience at Kia of Everett! Every person at the service desk is very nice and they always keep you informed as to what is going on and how much longer it might take. Sometimes d More

by reneej.butz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Purnell and Taylor Berry 5*
Jun 03, 2024 -

Kia of Everett responded

Thank You for Your Support and Review! Good afternoon! I wanted to reach out and express my gratitude for your kind review of your service experience here at Kia of Everett. Your feedback is invaluable to us! We truly appreciate your business and look forward to serving you again soon. Warm regards, Erik Lett Service Manager - Kia of Everett W. (425)-609-5660 elett@harnishautofamily.com

June 03, 2024

Great experience working with Jacob on our new car purchase and everyone we work with regularly at Kia of Everett. More

by GabePyle
Recommend Dealer
Yes
Employees Worked With
Jake Bomer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eugene Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nadia Roth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Kia of Everett responded

Grateful for Your Review & Business! Good day to you! Just a quick note to say a huge thank you for your recent review of your service experience here at Kia of Everett. We're thrilled to hear you had a positive experience! Your support means everything to us, and we're grateful for your business. Here's to more great experiences together! Best regards, Erik Lett Service Manager - Kia of Everett W. (425)-609-5660

June 02, 2024

Fifteen Fifteen Fifteen Fifteen Fifteen Fifteen Fifteen Fifteen Fifteen Fifteen Fifteen Fifteen Fifteen Fifteen Fifteen More

by tokat523
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Keeten
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2024

👍 The service department is like being between a rock and a hard place. The Rock is the customer who is supposed to always be right. Unfortunately, the service department has to play within the rules tha More

by drschey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Weedin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Keeten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Lett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nadia Roth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Howe, Jeff Kinney, Brett Buckingham
June 01, 2024

Always get excellent service, friendly staff and timely updates on status of my car. Thank you More

by sportyhorse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Weedin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Frank
May 31, 2024

Was well cared for. Everything was explained to me. Kept me up to date on all that was going on with me car. More

by belyayeva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Keeten
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024

Very communicative and helpful. Asked questions and laid out options. Didn't feel forced to do anything More

by eddie.swale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Weedin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024

Excellent and prompt service. Of course I was the first car in the door that day. They did a software update to my vehicle. They also said they would wash the car. I can’t tell if More

by djmattyb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Keeten
5.0
This rating includes all reviews, with more weight given to recent reviews.
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