883 Reviews of Kia of Everett - Service Center
Although they said they replaced the left shock absorber on my last visit there is still an infrequent tapping sound on the left. When they replaced the right shock absorber before that tapping sound ended on my last visit there is still an infrequent tapping sound on the left. When they replaced the right shock absorber before that tapping sound ended. Now I have to come into the dealership again. More
The service department did the service work I needed, fast and professionally. I would highly recommend Kia of Everett!! fast and professionally. I would highly recommend Kia of Everett!! More
Always a great experience at Kia of Everett! Every person at the service desk is very nice and they always keep you informed as to what is going on and how much longer it might take. Sometimes d Every person at the service desk is very nice and they always keep you informed as to what is going on and how much longer it might take. Sometimes done quicker than expected! More
Great experience working with Jacob on our new car purchase and everyone we work with regularly at Kia of Everett. purchase and everyone we work with regularly at Kia of Everett. More
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👍 The service department is like being between a rock and a hard place. The Rock is the customer who is supposed to always be right. Unfortunately, the service department has to play within the rules tha and a hard place. The Rock is the customer who is supposed to always be right. Unfortunately, the service department has to play within the rules that the manufacturer sets. This makes it very challenging at times in the perception of the customer to be taken care of them. I appreciate their position and Kia of Everett does a great job of taking care of their customers within the confines of the rules. Just remember we are all human and we’re all just trying to do the best we can. Two thumbs up! 👍👍 More
Always get excellent service, friendly staff and timely updates on status of my car. Thank you updates on status of my car. Thank you More
Was well cared for. Everything was explained to me. Kept me up to date on all that was going on with me car. Everything was explained to me. Kept me up to date on all that was going on with me car. More
Very communicative and helpful. Asked questions and laid out options. Didn't feel forced to do anything Asked questions and laid out options. Didn't feel forced to do anything More
Excellent and prompt service. Of course I was the first car in the door that day. They did a software update to my vehicle. They also said they would wash the car. I can’t tell if Of course I was the first car in the door that day. They did a software update to my vehicle. They also said they would wash the car. I can’t tell if the my did or not but I could for sure tell they didn’t vacuum the inside so I had to take a star off for that. More