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Kia of Frisco

Frisco, TX

4.6
964 Reviews
At Kia Of Frisco, we're proud to serve the drivers of Frisco with some of the most popular vehicles around Texas, and the country. We're committed to giving drivers from across Lewisville, McKinney, Plano, Carrolton, Allen, and North Dallas regionthe best in customer service, with a topnotch selection of brand-new vehicles to choose from, as well as an extensive inventory of pre-ownedcarsr and SUV. Plus, with our expert finance, service, and parts centersin-usee, we strive to be your one-stop dealership for all your automotive needs. Our dealership is staffed with only the best automotive professionals in the Frisco area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Kicarsr and SUV vehicles. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again. Make the trip from your home in Lewisville, McKinney, Plano, Carrolton, Allen, or North Dallas to our Frisco dealership and experience our unique brand of customer service for yourself. We're easy to get to, easy to work with, and we want to help you have a car-shopping, buying, and ownership experience unlike any you've ever had elsewhere. We invite you to visit us in person and let us impress you with our wide range of expertise on Kia vehicles, and our top-notch standards of customer service. We're happy to answer any questions you have and to help guide you through the entire experience.
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10220 TX-121

Frisco, TX

75035

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Showing 964 reviews

June 26, 2026

Great experience, thorough explanations and quick completion on recalls Thanks again for a job well done! More

by TXLEVINGS
Recommend Dealer
Yes
Employees Worked With
Angelo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angelo Palacio
Jun 29, 2026 -

Kia of Frisco responded

Thank you for sharing your positive experience with our team! We appreciate your support and look forward to serving you again at Kia of Frisco. Safe travels!

June 26, 2026

Great service Trustworthy approach, clear conversation about all services and needs. Would recommend to all friends and neighbors More

by jfortneysr
Recommend Dealer
Yes
Employees Worked With
5
Jun 29, 2026 -

Kia of Frisco responded

We’re grateful for your business and recommendation! Thank you from all of us at Kia of Frisco!

June 26, 2026

Always great service. Good to work with No I Wont Do 4 more words period More

by jfortneysr
Recommend Dealer
Yes
Jun 29, 2026 -

Kia of Frisco responded

We appreciate the feedback! Thank you for choosing Kia of Frisco. Please don't hesitate to let us know how we can serve you in the future!

June 26, 2026

Excellent service and promptly adressed issues Excellent service in picking up and dropping off vehicle. promptly adressed issues mentioned by me. More

by ANKITSETHI.IITD
Recommend Dealer
Yes
Employees Worked With
Peter
Jun 29, 2026 -

Kia of Frisco responded

Thank you for the 5-star feedback! We're glad you had a seamless experience with Kia of Frisco. Your kind words mean a lot to us. See you next time!

June 25, 2026

Personnel are GREAT. keep me informed. Knowledgeable of my deeds. ONLY ISSUE is the new addition of a 2 percent fee on credit card payments More

by carmel.ludwig
Recommend Dealer
Yes
Employees Worked With
Christian ?
Jun 27, 2026 -

Kia of Frisco responded

Thank you for sharing your feedback about our team, Carmel! We will share your comments about the credit card fee with the right people, and if you would like to discuss this further, please reach out. Take care from all of us at Kia of Frisco!

June 25, 2026

Got a letter that you had the parts for a recall. Dropped off the car for some other things too, you called when it was done. When I got there, you told me you didn't have the parts for the recall. S More

by whammer0
Recommend Dealer
No
Jul 03, 2026 -

Kia of Frisco responded

Thank you for your review. I'm really sorry to hear about the mix-up with your recall parts and the inconvenience this has caused you. It's never our intention to waste your time, and I understand why you'd be frustrated having to bring your car back in. Let's connect so we can make things right for you and get that recall taken care of as soon as possible. Please contact me directly so I can help with the extra trip, discuss what the dealership can do to change the experience and assist in making this as convenient as possible. Thank you, Larry Johnson - Service Manager | LarryJohnson@lithia.com

June 25, 2026

No tanto para ellos , sino para la Kia de Frisco en general,me vendieron un auto que desde el primer día tenía problemas con el motor en ese tiempo Angelo era vendedor y después las dos veces que el au More

by SANCHEZTORRESELDRIS
Recommend Dealer
No
Employees Worked With
Angelo y Mario
Jul 01, 2026 -

Kia of Frisco responded

Lamentamos conocer su experiencia y agradecemos que se haya tomado el tiempo de compartirla. Sentimos mucho la frustración que ha generado la situación con su vehículo y las visitas al taller. Este no es el tipo de experiencia que buscamos brindar, y nos gustaría comprender mejor lo ocurrido para poder atender sus inquietudes de la manera adecuada. Nos gustaría tener la oportunidad de hablar con usted directamente y revisar los detalles de su caso. Por favor, contácteme directamente cuando le sea conveniente para que podamos escucharle y brindarle la atención que merece. Saludos, Larry Johnson - Service Manager | LarryJohnson@lithia.com

June 25, 2026

Great service but high prices. It was a good experience. Took a little longer than I expected. More

by rickfortney
Recommend Dealer
Yes
Jun 26, 2026 -

Kia of Frisco responded

Thanks for your feedback, Rick! We’re glad you had a great experience at Kia of Frisco. We work hard to respect your time while making sure every service is completed thoroughly and correctly, and we’re always looking to improve our efficiency and level of care. See you down the road!

June 25, 2026

The staff was kind and the service was quick. They answered any questions I had. More

by MERCEDITOWNSEND
Recommend Dealer
Yes
Employees Worked With
Oil change, tire rotation, and fixed theft update
Jun 26, 2026 -

Kia of Frisco responded

We're grateful for your five-star rating and appreciate your support! Have a wonderful day and thank you for choosing us.

June 24, 2026

Did not return text messages, did not make it clear that some recall work was not started due to needing to order parts More

by adam.hartman
Recommend Dealer
Yes
Employees Worked With
Service Department
Jun 25, 2026 -

Kia of Frisco responded

Hi Adam, I apologize for any miscommunication that occurred regarding your vehicle's repairs. Please don't hesitate to reach out to us directly if you would like to discuss this further. Thank you!

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