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Kia of Lansing - Service Center

Lansing, MI

4.4
1,785 Reviews

1,785 Reviews of Kia of Lansing - Service Center

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September 01, 2020

I always have good service at this dealership. Fast and reasonable. I will continue to use them for service of my vehicle in the future. More

by BRINNMITCHELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
August 27, 2020

Hello, the service is awesome, their punctual, friendly, courteous, respectful and just a dealership as a whole. Thank you Mr Mark Whipple. There was a More

by pchosenone3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Whipple/can't remember thee other name great guy
August 26, 2020

KIA of Lansing treats me like family with a genuine interest in me and my KIA Soul. No worries when I bring my Soul in for service, my Soul is always in good hands! More

by chappy7@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Knight
August 25, 2020

I have always had a great experience with the service department. They’re very knowledgeable & let you know what’s going on with my vehicle before they work on it. Excellent customer service. More

by Annette Cobb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devan Reed
August 24, 2020

I'm a little frustrated this round. It has taken almost 10 months and several long visits to diagnose bad starter. This meant I also went over warranty period for mileage too high. Staff are always courteo More

by Jane Doe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeremy and a woman...don't remember her name
August 19, 2020

Great service & team that gets it done! Always update me on my wait time! Everyone is very friendly! Only Kia dealership that I will go to. More

by mason_derek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith, Jeremy, & Steve!
August 17, 2020

I was able to get in quickly to get my vehicle fixed, Jim that drove the shuttle was very pleasant and polite and he got me to and from the dealership & my home safely with a cheerful attitude. More

by toddcathy13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn servicing -Jim shuttle.
August 15, 2020

Prompt service and dedication to excellence and customer satisfaction. The oil service and engine assessment for manufacturer recall in progress to be fixed. Great Job! More

by Smarty74
Recommend Dealer
Yes
Employees Worked With
Jeremy
August 12, 2020

oil change Great job cleaning my car inside and out after the oil change. The dealership is also doing a fine job dealing with the Covid 19 guidelines and requi More

by charles.remenar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Smith
August 12, 2020

Service was great and the team went over and above to meet my needs. I would recommend their service to my friends and family and anyone looking for a car. More

by CAROLYNRAMBO
Recommend Dealer
Yes
Employees Worked With
Jeff Darden
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