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Kia of Lansing - Service Center

Lansing, MI

4.4
1,785 Reviews

1,785 Reviews of Kia of Lansing - Service Center

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August 12, 2020

I do not think it is fair to charge two $120 inspection costs on one visit. Otherwise it appears the service was good. Thank you More

by Jaheideking
Recommend Dealer
Yes
Employees Worked With
Dawn
August 12, 2020

I was happy that my car was able to be fixed using my warranty. I was able to easily tell the service folks my situation and they were fast and friendly. More

by cwest
Recommend Dealer
Yes
Employees Worked With
Neil Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Department ?????
August 11, 2020

That days visit was just as amazing as the first time I went there. It was the same issue but they understand me and are working with me the best way and I appreciate Dawn in service for answering all the More

by Sabrina
Recommend Dealer
Yes
Employees Worked With
Dawn
August 11, 2020

I feel that this dealership went over and beyond on trying to diagnose the problem with my car. Both Keith and Dawn did an excellent job with keeping me in the loop as to what was being done with my c More

by carters3
Recommend Dealer
Yes
Employees Worked With
Staci Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2020

I have been quite satisfied with my experiences with Kia of Lansing. The purchase experience was straight forward and not stressful. My experience with the service department has been pleasant also. More

by preacher1947
Recommend Dealer
Yes
Employees Worked With
Steve Knight
August 06, 2020

The Customer Sales and Service Team is great. Whether you are saying goodbye to the old or buying your first vehicle- Kia really wants to make it a positive experience! More

by MsHart27
Recommend Dealer
Yes
Employees Worked With
Jeremy, Devan Reed
August 06, 2020

Great service, per usual! Always friendly and fun, and got me in and out so fast! I always am well taken care of at Kia! Kieth rocks! More

by andreag12680
Recommend Dealer
Yes
Employees Worked With
Keith
August 06, 2020

Always great service when I come here. That's why I keep coming back. Steven is amazing and so helpful. He always explains what needs to be done withing our budget. More

by taylorkaren683
Recommend Dealer
Yes
Employees Worked With
Steve Knight
August 05, 2020

I absolutely LOVE this service department! I was in for a tire issue... found a hole... and when I drove off realized that my tire was filled to 44 psi... my other tires were only at 31. And they didn't put More

by J-Nice
Recommend Dealer
Yes
Employees Worked With
Staci Alexander
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : service dept
August 05, 2020

I was impressed by the hustle in the Kia staff, non Kia dealers dawdle and take their time, my experience felt like the staff wanted my wait to be as short as possible. More

by Wayno
Recommend Dealer
Yes
Employees Worked With
Parts people and key programer
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