Kia of Lansing - Service Center

I've never had a bad experience at Kia of Lansing. All staff are exceptionally friendly and the service is completed promptly. I will never go anywhere else. staff are exceptionally friendly and the service is completed promptly. I will never go anywhere else. More

Everyone at the dealership was kind, courteous & very helpful throughout my experience. They kept me informed of my progress and explained , in detail, everything I needed to know. helpful throughout my experience. They kept me informed of my progress and explained , in detail, everything I needed to know. More

The attention and service, especially from Dawn (unknown last name) in service was exceptional!!!! The vehicle needed extensive repairs. The entire process was painless. Would highly recommend your last name) in service was exceptional!!!! The vehicle needed extensive repairs. The entire process was painless. Would highly recommend your deslership More

When I got to the dealership they took the car right back and got me in and out has fast has they could which was nice. Oil Change and got me in and out has fast has they could which was nice. Oil Change More

Used them for several recalls however when there, I asked for them to replace my sliding door handle as it had broken off. Was told they needed to perform a $250 inspection plus parts and labor. What is ther for them to replace my sliding door handle as it had broken off. Was told they needed to perform a $250 inspection plus parts and labor. What is there to really inspect?? They quoted me this for also wanting my coolant line replaced. Took it to my local mechanic and had it fixed for half the cost. Seems to be a rip off. Not the friendliest either. More

My review is that Kia of Lansing is amazing! They helped me above and beyond! I would recommend them for ant of my car needs! Specially Jeremy in the service department. I didn't have to do anything! He mad me above and beyond! I would recommend them for ant of my car needs! Specially Jeremy in the service department. I didn't have to do anything! He made sure I was stress free and my car drives amazing! More

The customer service Kia of Lansing is wonderful. They are honest with you and attentive. They also let you know whether or not something needs to be done or can wait so that you don’t feel pressured into are honest with you and attentive. They also let you know whether or not something needs to be done or can wait so that you don’t feel pressured into buying something you may not need at this time. More

This dealership was honestly one of the best to go to.. the person I was working with was very considerate and very customer friendly she was awesome!! Dawn I give so many stars for her !!! I wasn’t there the person I was working with was very considerate and very customer friendly she was awesome!! Dawn I give so many stars for her !!! I wasn’t there for very long so great for the service guys that looked at my car.. More

We are on our third Kia (still have them all). They run great because of the great service we receive! #Sedona #Optima #Soul #KiaOfLansing #TheBest great because of the great service we receive! #Sedona #Optima #Soul #KiaOfLansing #TheBest More

Very honest dealership. They were able to patch up a tire for me where another tire shop wanted to try to sell me four new tires. for me where another tire shop wanted to try to sell me four new tires. More