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Kia of Lansing - Service Center

Lansing, MI

4.4
1,785 Reviews

1,785 Reviews of Kia of Lansing - Service Center

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December 13, 2019

Best dealer service ! The service was quick and easy. They were fast and friendly. They took care of my recall issue without problem. The price for the oil change and w More

by Craig_knickrehm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t have his card handy.
December 12, 2019

Wasteing my time! Went there Three times in a matter of a month and a half telling Kia my struts were bad, the manager and everyone else swore up and down they were not More

by Shay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeremy and manager!
December 12, 2019

Oil change Dropped in to get oil change and brake pad check and lug nut tightening. Waited in a comfortable lobby with coffee and snacks available during the wai More

by EJS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know
December 11, 2019

Oil change Devan picked up my car for service which was completed in a timely fashion. Customer service was exceptional and I will be using the service center ag More

by vmacneil2217
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devan Reed
December 11, 2019

Amazing Service My Kia Optima SX broke down on the highway just before Fowlerville. We were in route (from Grand Rapids to Monroe) to my mother-in-law’s 80th birthday More

by Tim Gortsema
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kane Slaght
December 10, 2019

Oil change and inspection Everyone was super friendly and attentive. I waited a little longer than expected, and they ensured I was compensated for my wait. Thanks again, Kia o More

by dannicahoskins14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kieth Slaght
December 09, 2019

Very good. - Very nice place. - Quick. - Nice people. - Always clean. - Close to my house. - Knowledgable. - Never had a problem there. - I like the car, a Sorrent More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't know any of these people. -
December 06, 2019

Great Got me in very quick and kept me updated while my vehicle was being worked on. Service staff are very friendly. Would recommend them for any service. More

by Jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew
December 06, 2019

Comfortable Experience From easy appt. making to the clean waiting area offering TV and free hot and cold drinks and snacks, to the kind and professional staff who kept me i More

by tamilynnvan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Smith, Eric, both in service
November 29, 2019

Was completed as stated and done very well. A beautiful job on our 2016 Sorento and Don at the Body Shop was just terrific. Our vehicle was ready on time and exceptionally clean. Will highly r More

by Jersan346
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Ruthruff at the body shop kept us up to date and was very patient.
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