Kia of Lansing - Service Center

Jeremy is the best! Great customer service Great price on oil changes! Friendly and helpful staff. I have purchased 3 vehicles from Kia of Lansing in the past 9 years and been happy with every Great price on oil changes! Friendly and helpful staff. I have purchased 3 vehicles from Kia of Lansing in the past 9 years and been happy with every vehicle. More

Consistently Good service Always feel confident that everything has been given adequate attention at my service appointments. And Steve Knight is an outstanding representative Always feel confident that everything has been given adequate attention at my service appointments. And Steve Knight is an outstanding representative of the dealership. And the check out personnel are a pleasure to deal with, as well. Don’t get to n my wet the mechanics, but their work seems meticulous. More

Great Service I felt genuinely cared for and am very happy with my recent visit. I didn't buy my Kia at this location but have decided to use them in the future. I felt genuinely cared for and am very happy with my recent visit. I didn't buy my Kia at this location but have decided to use them in the future. More

Stress free Jeremy was was amazing. He really made me feel like I was taken care of. We went above and beyond. Thank you for all your help! Jeremy was was amazing. He really made me feel like I was taken care of. We went above and beyond. Thank you for all your help! More

Costumer service driven staff The gentleman I dealt with communicated effectively in the format that was most convenient for me. He went above and beyond the standard of customer The gentleman I dealt with communicated effectively in the format that was most convenient for me. He went above and beyond the standard of customer care normally associated with a dealership. There was clear concise communication in finances and kindness offered to ensure I was able to get back and forth to work while getting the maintenance needed to remain safe on the road. KUDOS to Matt on his excellent customer service and compassion. More

Quick & Efficient Got in on time, oil change done quickly and on with my day. Service done with tire rotation, Oil change and then back to work! Got in on time, oil change done quickly and on with my day. Service done with tire rotation, Oil change and then back to work! More

Made me feel like family! Remembered my problem from my last visit with my Hybrid. It was under warranty and even though I didn’t pay out of pocket they took care of me like I Remembered my problem from my last visit with my Hybrid. It was under warranty and even though I didn’t pay out of pocket they took care of me like I did. They gave me a car while mine was being fixed too. And a big bonus they detailed my Car inside and out. Love my Experience at Kia!! Great Job Kane and Thank you so much !!! More

Quick service, in and out, satisfied! I was completely satisfied when I went in (without an appt) and was able to have a nail removed from my tire. When they do that the fluid levels and I was completely satisfied when I went in (without an appt) and was able to have a nail removed from my tire. When they do that the fluid levels and breathers are checked as well. They found that my breathers needed to be replaced as well. I was also informed that mice or something was living in my car, behind my glove box! They removed all the "bedding stuff" that was in there... And the car smelled better!! More

A good experience Kia is always terrific in the area of customer service. No complaints. They are friendly and knowledgeable and always willing to go 110% for their cus Kia is always terrific in the area of customer service. No complaints. They are friendly and knowledgeable and always willing to go 110% for their customers. A professional and friendly staff. More

Oil change and tire rotation. Always a pleasant experience - the staff is very courteous and knowledgeable. I trust them to service my KIA and keep me informed of my vehicle maint Always a pleasant experience - the staff is very courteous and knowledgeable. I trust them to service my KIA and keep me informed of my vehicle maintenance. More