1,785 Reviews of Kia of Lansing - Service Center
Back on the road The reason why I chose this rating was due to the professionalism and personable behaviors of the service team. My issue was electrical, so the diagno The reason why I chose this rating was due to the professionalism and personable behaviors of the service team. My issue was electrical, so the diagnostic, communication and process were needed. And the team made the experience a pleasant one. Thanks More
Awesome service Everyone is always pleasant, they got me in and out quickly - wonderful staff , great service. I would recommend them to everyone, thank you for ever Everyone is always pleasant, they got me in and out quickly - wonderful staff , great service. I would recommend them to everyone, thank you for everything you do More
Pleasantly surprised The engine light was flickering which apparently, can be indicative of a costly issue. I got a call from the service dept reporting it was a $50 fix. The engine light was flickering which apparently, can be indicative of a costly issue. I got a call from the service dept reporting it was a $50 fix. Also very happy with shuttle service; pleasant, efficient and professional! More
Quick and Great! Called that day to see if I could schedule oil change and tire rotation and not only did I get in they did it in 45 minutes! Love these guys and woul Called that day to see if I could schedule oil change and tire rotation and not only did I get in they did it in 45 minutes! Love these guys and would recommend them easily! More
Oil change for my kia soul As always your service team got right to it and had the car done quickly and efficiently. Thank you very much. When we first bought the Kia I was hesi As always your service team got right to it and had the car done quickly and efficiently. Thank you very much. When we first bought the Kia I was hesitant, Korean car and not sure how they would hold up. Both my wife and I are extremely please and our next purchase will be from Kia of Lansing. More
Great Service They got me in quick and took care of the car. Everyone I came in contact with was friendly and as nice as they were when I bought the car. . They got me in quick and took care of the car. Everyone I came in contact with was friendly and as nice as they were when I bought the car. . More
Service Department Always great service, they keep you informed every step of the way. Timely in servicing your car, brings things to your attention without aggressive s Always great service, they keep you informed every step of the way. Timely in servicing your car, brings things to your attention without aggressive selling. More
It was good Went in to get a new headlight connector. Found it was covered. Found I had some other issues also. Good think since I had a bad wheel bearings. Went in to get a new headlight connector. Found it was covered. Found I had some other issues also. Good think since I had a bad wheel bearings. More
Great service The service is fast, and very reasonable. Everyone in the service department is friendly and explains everything very well. In have been going there f The service is fast, and very reasonable. Everyone in the service department is friendly and explains everything very well. In have been going there for years with all my cars More
Fast, friendly service at a competitive price. I have had occasion to visit Kia of Lansing's Service Department twice recently. The first time, I had driven over a screw and damaged a tire beyond I have had occasion to visit Kia of Lansing's Service Department twice recently. The first time, I had driven over a screw and damaged a tire beyond repair. I arrived at the shop and the service writer, Steve, was able to replace my tire at no cost (as it was under warranty). This was on a Saturday! I made an appointment the next time I saw them for a minor repair to my defroster. I also had an oil change and was back on the road in about an hour. Oh yeah, they are also pet-friendly! They treated me and my dog very well. More