1,785 Reviews of Kia of Lansing - Service Center
Awesome service and excellent service repair Kane Slaght has always been good to me and my family. We have had two sorentos and now my wife drives a 2015 Sedona SX. We were having an issue with t Kane Slaght has always been good to me and my family. We have had two sorentos and now my wife drives a 2015 Sedona SX. We were having an issue with the power door and had it in a couple times. Kane made sure the problem was taken care of and they even removed all the car seats and vacuumed the whole van. I recently purchased a 2015 Dodge Durango and brought it to Kia of Lansing Service Department to have the brakes done and a sway bar link replaced. My best advice is to ask for Kane Slaght, he will take care of you and even get you a ride wherever you need to go. Solid work Kia of Lansing Service Department. More
oil change Excellent service as always. Steve is the best at the service deparment. Very helpful, and knowledgeable. He tries his best every time. Love this deal Excellent service as always. Steve is the best at the service deparment. Very helpful, and knowledgeable. He tries his best every time. Love this dealership. More
Service Visit Everyone at the service garage is always so friendly and helpful. I have brought my car in for oil changes and tune ups for years and have always been Everyone at the service garage is always so friendly and helpful. I have brought my car in for oil changes and tune ups for years and have always been happy with the service. More
You require too much response Great people and cars and service. Lousy evaluation survey. I have filled out several ratings for you and they don’t go thru because of this twenty f Great people and cars and service. Lousy evaluation survey. I have filled out several ratings for you and they don’t go thru because of this twenty five word requirement. If you don’t change it you will probably never receive another review unless the service changes for the worse. Then of course I won’t be a customer anyway. More
Great service is all I can say! Jeff showed courtesy and professionalism! I will recommend him to my friends when they decide to look for a new car! is all I can say! Jeff showed courtesy and professionalism! I will recommend him to my friends when they decide to look for a new car! More
Time Consuming But Worth It. I went in for an oil change knowing that my tires would also be needing a change soon as well. The service representative confirmed my thought that th I went in for an oil change knowing that my tires would also be needing a change soon as well. The service representative confirmed my thought that they needed to be replaced that day. Thankfully I didn't have anything else going on that day because the tire replacement and balancing took and hour and a half longer than the estimate. Overall I was there for almost 4 hours. To make up for this though they too 15% off my bill which ostensibly made the balancing free. Overall very happy with my experience and will absolutely be having any future work done there. More
Awesome service! Always have top notch, friendly service at Kia of Lansing. Would highly recommend to anyone looking for a new service center. Quality service and staf Always have top notch, friendly service at Kia of Lansing. Would highly recommend to anyone looking for a new service center. Quality service and staff. More
Awesome and extraordinary service Since 2010 I’ve owned four KIA’s because I knew I could trust KIA’s reputation for service plus sales help from Omar Pinto at Beyer KIA in Falls Churc Since 2010 I’ve owned four KIA’s because I knew I could trust KIA’s reputation for service plus sales help from Omar Pinto at Beyer KIA in Falls Church VA. I moved to MI and had an accident. I didn’t know anywhere else to trust for repair except KIA ; My car repair experience was better than expected because of Kris at Young’s Auto Body. Kris was patient throughout insurance issues and helpful to provide me with a loaner vehicle. Extraordinary service is why I continue to choose KIA. More
Oil change time I have always brought my KIA Optima in for oil changes but not the Subaru Impreza. The Impreza has been the victim of various oil change places who ha I have always brought my KIA Optima in for oil changes but not the Subaru Impreza. The Impreza has been the victim of various oil change places who have always messed something up or just spilled oil and made a mess. So it finally dawned on me to take the Subaru to KIA service for the oil change. And for the first time in a long time the oil has been changed without making a mess and nothing got messed up. So take your KIA’s and your other brand cars in for oil changes, they will do it right. More
Review Always satisfied! Keith the service manager is excellent- always handles situations with ease and very friendly. They always explain what they may hav Always satisfied! Keith the service manager is excellent- always handles situations with ease and very friendly. They always explain what they may have found and give it to me in writing so there are no misunderstandings. More