Kia of Lansing - Service Center

Good service The service manager drove the car to confirm the issues. After the service the manager drove with me again to point out and confirm the things that ha The service manager drove the car to confirm the issues. After the service the manager drove with me again to point out and confirm the things that had been fixed. More

The service was fast and efficient I experienced excellent customer service and timely repair service as alway when I took my car in for a regular oil change and complimentary inspectio I experienced excellent customer service and timely repair service as alway when I took my car in for a regular oil change and complimentary inspection. More

Great service I came in for a routine oil change and it was done faster than I expected, and everyone was friendly. I appreciate it so thank you very much for excee I came in for a routine oil change and it was done faster than I expected, and everyone was friendly. I appreciate it so thank you very much for exceeding my expectations. More

3000 mile service Quick in and out for 3000 mile service and oil change. After service Neil (Salesmen) went through a few things we had questions about vehicle. Quick in and out for 3000 mile service and oil change. After service Neil (Salesmen) went through a few things we had questions about vehicle. More

Best Customer Service Ever The service was A+ from the moment I drove in. I have been to other Kia dealers and was very disappointed but Kia of Lansing has restored my confidenc The service was A+ from the moment I drove in. I have been to other Kia dealers and was very disappointed but Kia of Lansing has restored my confidence in Kia. Steven Knight provided exceptional customer service. He explained everything that was done and told be there was a recall on my car that was taken care of after my oil change. He even helped me carry my computer out to my car. The reception area is as comfortable as a living room with coffee and snacks. Everyone who walked by was friendly and acknowledged I was there. The receptionist was also customer friendly. I’d hire her in my office😊 Top notch Kia Lansing! More

Thank you Kane I have had issues with service in the past, but this experience was wonderful. Friendly service, kept me informed, and vehicle was washed and vacuume I have had issues with service in the past, but this experience was wonderful. Friendly service, kept me informed, and vehicle was washed and vacuumed. More

Quality work in a friendly environment They got me in on time and gave smart common sense recommendations. They let me know when they found some potential problems a d were a le to get the They got me in on time and gave smart common sense recommendations. They let me know when they found some potential problems a d were a le to get them fixed in the same appointment. Also were very convenient with their shuttle services. More

Always great service! The service department team is always friendly and helpful. The service is completed quickly and they never pressure you for unnecessary services. I d The service department team is always friendly and helpful. The service is completed quickly and they never pressure you for unnecessary services. I definitely recommend this service department! More

Best place ever Kia service is above and beyond. Quick. Easy. Convenient. Clean. Courteous. Always smiling. I never wait long for my oil changes. They even vacuum my Kia service is above and beyond. Quick. Easy. Convenient. Clean. Courteous. Always smiling. I never wait long for my oil changes. They even vacuum my car! More

Great My recent visit was awesome. Steve, was very professional and he made me feel like I was a member of the family. I really appreciate that he made sure My recent visit was awesome. Steve, was very professional and he made me feel like I was a member of the family. I really appreciate that he made sure I was well taken care of. Steve is a great reflection on the company. I really enjoy the snacks and coffee. Even the ladies at the service counter was very polite and professional. Great job KIA family. Thanks Larry E. Caper More