Kia of Lansing - Service Center

Frustrated that I made an appointment for a recall for software upgrade for anti-theft after I received a letter from Kia and dealership made the appointment but then arrived and was told after a half an software upgrade for anti-theft after I received a letter from Kia and dealership made the appointment but then arrived and was told after a half an hour that they couldn't actually do it because they weren't prepared to do it / didn't have the right software. seems like whoever schedules the appointments should have known this wasn't something they could do when I tried to call and set this up More

Always great service always friendly courteous and honest love going in for service Jason is great! Unfortunately my Soul was totaled a few weeks ago love going in for service Jason is great! Unfortunately my Soul was totaled a few weeks ago More

This dealership is awesome and the service is great. Would recommend it to anyone who needs service Would recommend it to anyone who needs service More

Charged diagnostic fee left sensor changed after leaving put in reverse 2 additional sensors quit put in reverse 2 additional sensors quit More

My experience was great. My engine was replaced sooner than I had been advised and the transaction was done smoothly. Even with my car rental. My engine was replaced sooner than I had been advised and the transaction was done smoothly. Even with my car rental. More

A visor was ordered for my Telluride and when it arrived it was the wrong color and this isn't the first trip. it was the wrong color and this isn't the first trip. More

Friendly, courteous and professional staff! They care about their customers! I highly recommend this dealership! They care about their customers! I highly recommend this dealership! More

They are always friendly and helpful and feel very comfortable bring any of the cars I have had to them comfortable bring any of the cars I have had to them More

Jennifer was the best. She took my Kia sole in on time and back when she said it would be done. Be back when car has 17,000 for oil change and tire rotation. She took my Kia sole in on time and back when she said it would be done. Be back when car has 17,000 for oil change and tire rotation. More