Back

Kia of Lansing - Service Center

Lansing, MI

4.4
1,785 Reviews

1,785 Reviews of Kia of Lansing - Service Center

Sort by
June 13, 2022

The service staff was friendly and courteous. Took very good care of me and my vehicle. More

by jablackwell20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
June 12, 2022

Needed a tire replaced under warranty. This size isn’t one they do often but they had it there next day and promptly replaced it. More

by Trucker Jake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2022

Never called back as indicated. That was disappointing. We had to be vigilant. That has never happened at this dealer till now More

by boxerted48
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Both Jason and Jeremy voice mail indicated they would return call. Never 👎 did
June 07, 2022

Great service. Don’t really have anything else to say…except yabba dabba do! See ya…you know the rest! More

by Sjraynak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy, Devan Reed
June 06, 2022

Great service, friendly people. Service was very quick. Very affordable and satisfied with the results More

by emlashley10
Recommend Dealer
Yes
Employees Worked With
Nichole
June 03, 2022

Quick and painless. Everyone was helpful. Great prices! Was a great experience and wouldn’t go anywhere else. More

by jtoth623
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devan Reed
June 02, 2022

Communicated well with me about what to expect and kept me updated. Representative (Nicole) had a great customer service personality and connected with the customers during the communications. More

by hullk0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole
June 02, 2022

NICOLE is the greatest. She accommodated my schedule and walked me through everything step by step More

by Razldazlberi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NICOLE in service.
June 02, 2022

This dealership always gives me great service and always does a great job taking care of any problems I might have. I will definitely keep shopping with them . More

by tpbnana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Staci Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2022

Best service dept! Whether a simple oil change or major issue, Keith & Jeremy are on it, & always communicate effectively. Won’t go anywhere else! More

by mason_derek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith, Jeremy
...
68
...