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Kia of Lansing - Service Center

Lansing, MI

4.4
1,785 Reviews

1,785 Reviews of Kia of Lansing - Service Center

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April 07, 2022

Thanks for fitting is in to your busy schedule. It was much appreciated. Great job! More

by NEATSHOME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept...
April 05, 2022

Routine oil change they did it in the time specified. Reset maintenance schedule good job More

by tamkarnold
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know name
April 01, 2022

I had a screw in my tire and had ran over a stick that had torn something on the paneling underneath. They had no issues removing the screw and reattching the panel!! All in all, a productive visit! More

by jordanchfm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept. Manager
March 29, 2022

Could not solve the problem. Their resolution was to continue to drive the hybrid, now getting only 35 mpg and not 45, until the engine light turns back on. But the dealership More

by christinaandhugh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeremy
March 28, 2022

excellent service who anwers my questions when i have any. jeremy is awesome in service!!!! More

by alvanderbur
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2022

I had a great experience with the folks at Kia of Lansing. They were considerate, kept me updated, and were very knowledgeable. I’ll be going back when the need arises. More

by J.B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Staci Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2022

I was in and out in an hour for a warranty issue. Had to order parts and service people were really nice and helpful. More

by Guerrad1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith slaght
March 28, 2022

the service department is and always have been very helpful and knowledgable - from the phone call before thru the end. More

by nharris474
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith and Jeremy
March 28, 2022

Fantastic service, awesome people working there. Highly recommend Kia of lansing service. Short wait, job done well More

by D3METZGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole in service
March 24, 2022

The professionals in the service department are skilled and knowledgeable over the many years we have had our KIA Sorento. More

by ROSEANNLEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy
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