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Kia of Lansing - Service Center

Lansing, MI

4.4
1,785 Reviews

1,785 Reviews of Kia of Lansing - Service Center

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March 12, 2021

The Service department is always friendly and very helpful. The answer my questions and are very straight forward. I would strongly recommend them to all my friends. More

by HOLLANDLAWPLC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Smith and Keith Slaght.
March 11, 2021

In and out fast and furious. Coffee was great. Didn't wait that long and got to read my book with no interruptions. Quite happy! More

by gunn0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service individual
March 06, 2021

They took care of me, and my car is working great. Though they did have my vehicle longer then expected. But I will still keep going back More

by kolson2127
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
None of the above
March 03, 2021

This dealership is awesome, everyone is so friendly. They do a great job at explaining everything and making sure you're doing what's right for your car More

by jamigraham0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2021

Good work by the service department All my oil changes Good work by the service department All my oil changes have been done by them Had my radio replaced and they did a great job Thanks Felix More

by felixgarcia27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Darden
February 23, 2021

The price of parts was expected to be high but when I went to have my key fob programmed I was initially told 20 minutes and 25 dollars by Jeremy Smith. When returning the next day for service I was told More

by PaulJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeremy smith
February 23, 2021

Great fast service. Clean waiting area. Friendly service department. Got me scheduled very quickly. Love my Kia Sorento I purchased at Kia's location in Lansing. More

by lrsprincess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Darden
February 20, 2021

I had a great experience. The service staff was friendly and knowledgeable. My wait was comfortable. I had an overall pleasant experience. Kia provides great service. More

by RCAL0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Darden
February 16, 2021

Not much to say about the dealership, but the Service Department*****👍 My wife and I both drive Kia's and plan on buying new ones in the future More

by PRICEC3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Nixon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devan Reed
February 11, 2021

Very good service people and won't price gouge to make a buck and make you go completely broke! I will definitely be purchasing another KIA! More

by patrick_blount
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Darden
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