Kia of Leesburg

I purchased a vehicle in December of 2024, two weeks later the vehicle was sidelined for a recall issue, there was no fix for the issue. It is going on 6months, and Kia or the dealer has done nothing t later the vehicle was sidelined for a recall issue, there was no fix for the issue. It is going on 6months, and Kia or the dealer has done nothing to resolve the issue. No one has offered me any resolution. I have talked to corporate as well as general manager... nothing!! I am out $26,000. and no vehicle. Communication with service and corporate is less than helpful, sometimes rude and defensive. I'm the customer !! They have my money and I can't do anything about it. Do NOT BUY !! More

I requested routine oil change tire rotation on my vehicle. The tire rotation was never completed. Reviewing my paperwork upon getting home, it was not listed. I checked my vehicle and the tires. I co vehicle. The tire rotation was never completed. Reviewing my paperwork upon getting home, it was not listed. I checked my vehicle and the tires. I contacted the dealer and the individual noted. It was on my original service request order. I requested the service manager to contact me. She said that that she would send an urgent note to him to call me waited 24 hours without a call call back. The individual said she would go to the service manager‘s office to have him contact me and if he was not there, she would leave it a note. It’s been several days and I have not received any callback. What is disappointing I spent several hours at the dealer having service done, and I am not pleased that I would have to come back for another long. Wait while the tire rotation would be completed. VERY DISAPPOINTING! More

First time at this dealership Was pleasantly surprised by the friendliness of the people upon start to finish I would recommend this to friends and family when they are looking for something new Thanks by the friendliness of the people upon start to finish I would recommend this to friends and family when they are looking for something new Thanks to Sergio More

I recently purchased a vehicle, and I couldn’t be more impressed with the entire experience. From the moment I walked in, I was greeted warmly and treated with genuine respect. The staff was knowledgeable impressed with the entire experience. From the moment I walked in, I was greeted warmly and treated with genuine respect. The staff was knowledgeable, attentive, and never pushy—exactly what you hope for when making such an important purchase. More

Joe D was great! He helped me as much as was within his power to do so. I left with a different vehicle than I originally wanted but in the end I left with a new vehi He helped me as much as was within his power to do so. I left with a different vehicle than I originally wanted but in the end I left with a new vehicle and a payment I can live with. More

They contacted me after I went online to look at a vehicle that was in the lot. It wasn't a Kia it was a used Honda CRV. Negotiation was pretty good. Not pushy at all. Seemed to be a fair deal on bot vehicle that was in the lot. It wasn't a Kia it was a used Honda CRV. Negotiation was pretty good. Not pushy at all. Seemed to be a fair deal on both sides. More

No pressure to buy a car. Our salesperson, Tim Lile, a perfect gentleman, is friendly, factual, and puts things in an easy to understand manner. Financial manager, Max, explai Our salesperson, Tim Lile, a perfect gentleman, is friendly, factual, and puts things in an easy to understand manner. Financial manager, Max, explained the extra cost warranty packages available. For our needs, we chose none. Service department is immediate when you drive up, explains service on a video as they go along. Nice waiting area with snacks and drinks. More

Justin and the whole team at Kia of Leesburg provided us with the best car buying experience my husband or I have ever experienced. with the best car buying experience my husband or I have ever experienced. More

Robert Giugno was my sales rep. He knows his job well, only took us 3 times to get on the same page! I must say they seem to go the extra mile to get you as their customer. I love t He knows his job well, only took us 3 times to get on the same page! I must say they seem to go the extra mile to get you as their customer. I love the 2022 Kia Soul LX More

Friendly and comfortable environment. Waiting time is good. Customer lounge is clean. Questions are answered. Waiting time is good. Customer lounge is clean. Questions are answered. More