Kia of Leesburg

WE had such a great exeperienc at this dealership..we were traveling to Pensacola Fl when we had the problem..We had to stay overnight and they took us to a motel, suggested where we should eat and picke were traveling to Pensacola Fl when we had the problem..We had to stay overnight and they took us to a motel, suggested where we should eat and picked us up the next day to bring us back to the dealership..Everyone went way above their duties to help us out.. More

I PURCHASED A NEW KIA SOUL IN ON MY ANNIVERSAY IN JUNE 2011. I WANTED A KIA SOUL. THE MANAGER WAS 'HUFFING & PUFFING" AROUND THERE MAD ABOUT SOMETHING. THE 'YES MEN' WERE SCURRYING TO CALM HIM. MY S 2011. I WANTED A KIA SOUL. THE MANAGER WAS 'HUFFING & PUFFING" AROUND THERE MAD ABOUT SOMETHING. THE 'YES MEN' WERE SCURRYING TO CALM HIM. MY SALESMAN LOOKED NERVOUS (HE'S NO LONGER THERE) MADE THE BUYING EXPERIENCE TENSE. THEY PULLED THE 'HOLD THE KEYS TO THE TRADE-IN" TRICK TO KEEP US THERE. DAYS LATER THEY TRYED THE 'SITCH-A-ROO" ON THE FINANCING TELLING ME I HAD TO GIVE MORE CASH. WHEN i SAID FINE, GIVE ME MY TRADE IN BACK. "WE CAN'T DO THET, ITS GONE ALREADY" AND SINCE I WOULDNT GIVE MORE DOWNPAYMENT, THEY ADDED THAT THE FINANCE COMPANY REQUIRED ME TO BUY ADD ON INSURANCES. FELT SHAFTED INTO IT. THE DEALERSHIP MOVED TO A NEW LOCATION, THERE SERVICE WRITER IS SNIPPY. I HAD 2 WARRANTY APPOINTMENTS BEFORE ANOTHER CUSTOMER TOLD ME OF THE LOCATION OF THE CUSTOMER LOUNGE. SHOULDNT THE SERVICE WRITER TAKE CARE OF THEIR CUSTOMERS?? NICE SERVICE. i HAVE BEEN IN TWICE TO PICK UP TOUCH UP PAINT, NEITHER TIME DID THEY HAVE IT, I ORDERED IT, BUT SOMEONE KEEPS SELLING MY SPECIAL ORDER TOUCH UP. More

Nate, the salesperson with whom we initially, and finally concluded the deal, was most excellent in every way. He tried his very best to work with us and to satisfy us on the deal, especially after the firs concluded the deal, was most excellent in every way. He tried his very best to work with us and to satisfy us on the deal, especially after the first deal, on another EX that we assumed that we were dealing for was withdrawn, even after we had settled on a price/deal. Nate did an outstanding job, before, during and after the purchase. We were very much non-plussed by Gerald and Alberto, who entered into the negotiation, after we had indicated the vehicle that we were interested in purchasing, as after the aforementioned deal was withdrawn, they simply had nothing more to do with us. More

I had my 2010 Kia Soul in for a basic oil and tire service, 10/14/2010 and was greeted by Kristie before I even got out of my car! Wow...was impressed. She was very pleasant and took care of all my r service, 10/14/2010 and was greeted by Kristie before I even got out of my car! Wow...was impressed. She was very pleasant and took care of all my request and noted some minor problems I asked her to look into. No problem and everthing was written and detailed out. An older couple pulled up into the service area and called me over to talk about my KIA Soul as they had just finished a test drive in a new 2012 Soul. I could not have been more pleased to tell them about my excellent experiences with mine for the past few years. After looking at all the new vehicles around I moved to the showroom and found a super clean vending area with drink, food and many other amenities. What a treat to find. David, the Service Tech working on my Soul came in and discussed some findings on my car and was so detailed and attentive to my needs. What a refreshing visit I had, in the fact several years ago things had been somewhat different. Take a Look For Yourself. James More

I had brought my vehicle in for service in morning and was greated fst and with a smile. ( always nice ) I was in and out with in half an hour and my car washed I enjoy the cafe they have also. the coffee was greated fst and with a smile. ( always nice ) I was in and out with in half an hour and my car washed I enjoy the cafe they have also. the coffee is always hot and the dounuts fresh.. great job guys !! More

Until yesterday 10/3/11, I was a 'car dealership' hater. Until yesterday 10/3/11, I was a 'car dealership' hater. I had purchased a brand new vehicle in 2008 from a dealership in Orange County and that expe Until yesterday 10/3/11, I was a 'car dealership' hater. I had purchased a brand new vehicle in 2008 from a dealership in Orange County and that experience was a nightmare. I promised myself at that time and over the next 3 years that I was an 'anti dealership' car shopper from now on. I swore I would never step foot into another car dealership again. I started searching for a used Toyota Camry about 2 months ago, in my search I stumbled on a car I liked listed by Bill Bryan Kia of Leesburg for sale by them. The car looked great and was just what I was looking for, so I emailed the dealership with some questions. Kimberly in Internet Sales responded immediately and answered my questions about the car, even walking outside to check the tire wear and some other things I had asked about. I then emailed her to thank her, said I would continue to shop for a Camry, but might consider looking at her car. I then went on to tell her why I was reluctant to buy any car from any dealership ever again. Kimberly at that point assured me that Bill Bryan Kia would not disappoint me in any shape, form or way. She was professional and very nice, taking a personal interest in my car shopping experience and in me. Kimberly and I emailed and talked several times after that about that Camry, she checked in with me ever few days, but I didn't have time to venture the 40miles to her dealership to see the car. Finally yesterday I had some time, called Kimberly, the car was still available and so I decided to make a 40mile trip to Leesburg to see the car. I was greeted by Kimberly who then introduced me to Jason who was my salesman and we went for a test drive. Jason was also extremely friendly and didn't put any pressure on me at all. We went back to the dealership, sat down, bantered a little bit over the listed price and the offer on my trade in, we came to an agreement and I bought the car. My last step in the process was with Brad in finance. He too was friendly, organized and thorough, making me feel secure in my purchase. Everything was great. Thank You Bill Bryan Kia, I'm a VERY happy customer! More

Always satisfied with service at Bill Bryan Kia. The Always satisfied with service at Bill Bryan Kia. The staff is professional and curtious at all times. Been an owner since Jan/11 and am extremely p Always satisfied with service at Bill Bryan Kia. The staff is professional and curtious at all times. Been an owner since Jan/11 and am extremely pleased. More

everything was done in a friendly and timely manor.it doesn't get any better than that! every one at the dealership was very friendly and helpfull. doesn't get any better than that! every one at the dealership was very friendly and helpfull. More

I went for my first car, barely knowing what kind was best for me, & Sam Britten helped me find what I needed. Sam led me to the car that had all I needed, wanted, & more! My cosigner lives in P.R., whic best for me, & Sam Britten helped me find what I needed. Sam led me to the car that had all I needed, wanted, & more! My cosigner lives in P.R., which meant extra work for Sam & his team. They spent days working with me, & for me. Payments are even $100 LESS a month than was expected! Special thanks to Sam & Robbie for helping iron out every kink. Thanks to Brad in financing, for everything put into making this happen. Detailing dept did a great job also. So much time & work was put into this purchase! Sam, Brad, & Robbie are awesome. The BEST around, hands down! More

Wife and I took our 2008 Spectra in for service. While waiting, we became interested in a 2012 Forte. We spoke to salesman Clancy Baldwin and also sales manager Humberto Pereira about the Forte and liked waiting, we became interested in a 2012 Forte. We spoke to salesman Clancy Baldwin and also sales manager Humberto Pereira about the Forte and liked what we heard and saw. After a test drive we sat down and worked some numbers and a few hours later we drove off in our new 2012 Forte. We are extremely happy with the car, its features, economy, price and ride. I can also say that Clancy and Humberto made the whole experience enjoyable and I'd have to say that it was the best car buying experience I have ever had. At almost 70 years old I've had quite a few car buying experiences and this one was definitely the best. More