Kia of Leesburg

Liers Told me I was approved let me take the car home then come to find out I was not approved and I needed a co-signer. Then I asked about my trade and she Told me I was approved let me take the car home then come to find out I was not approved and I needed a co-signer. Then I asked about my trade and she stated it already went to auction. Lied about my down payment over all a terrible experience More

professionalism. Tim was extremely nice and helpful. We enjoyed the whole experience. We would buy again here when the time comes. Everyone was professional. Thank Tim was extremely nice and helpful. We enjoyed the whole experience. We would buy again here when the time comes. Everyone was professional. Thanks again. More

A Great Buying Experience Except We initially drove the hour (took two hours due to hurricane Irma damage along route) to see a used Chrysler Town and Country at Bill Bryan Chrysler. We initially drove the hour (took two hours due to hurricane Irma damage along route) to see a used Chrysler Town and Country at Bill Bryan Chrysler. As promised it was ready for us to drive. After the test drive we discussed pricing with our sales guy, Richard Winn, and arrived at a price somewhat above our budget. It was at this time the "except" occurred. In walks Umberto, the sales manager, and he is the proverbial gorilla in the room. Big, bold, brash, and inflexible, he pretty much said take it or leave it. At this time I expressed that I wanted to discuss it with my wife. Although I was fine with the used vehicle, she said she didn't like it at all and was ready to leave because Umberto soured her on the whole experience. (It should be noted that this was our first day and first dealership we approached.) Alright, if she didn't like it then this wasn't the car for us. I suggested we leave and continue looking but she said she felt we should stay. So we did. I asked Richard to step outside so we could talk. I related that despite my wife's displeasure with Umberto she was willing to stay. We never saw Umberto after that. We started discussing new Sorento's, which were a $1000 more than the used vehicle we were looking at. We test drove an "L" level Sorento and my wife loved it. However, it was missing a few features we wanted so Richard checked his data base and found a "Certified Used" "LX" model which had the roof racks, third row seating, and power drivers seat as well as the entertainment center we had hoped for. We went out and sat in it, never drove it because it was the same as the "L" version we drove, and bought it for the same price as the used vehicle would have been. Because it was "Certified Used" it came with all the warranties as well as two-years of oil changes. By the time the paperwork was done (for a cash sale) the dealership was closed. Richard stayed to transfer our plates and possessions to the new vehicle. Then he took time to walk us through the many features that were new to us since our last car was bought almost 15 years ago. Sometime during the orientation inside the car I said to Richard, "I bet you didn't think you were going to sell us a car today." His response was, "No, we just had to find the right car for you." It was this approach that made us a fan of Bill Bryan Kia. No need for the tough-monkey sales approach of days gone by. Thank you Richard. You're the best. Because of your handling of this transaction, we will recommend Bill Bryan to anyone asking about dealership experiences and will likely be a customer for a long time. More

Dustin was very knowledgeable. Very knowledgeable about the vehicle. Listened to what I wanted. Not pushy, very friendly. Great to work with. Would recommend him to family and fr Very knowledgeable about the vehicle. Listened to what I wanted. Not pushy, very friendly. Great to work with. Would recommend him to family and friends. More

New purchase About a month ago, we stopped by the dealership and talked to Tim. Yesterday, we drive home in our new Kia. Thanks Tim for your helpful and friendly About a month ago, we stopped by the dealership and talked to Tim. Yesterday, we drive home in our new Kia. Thanks Tim for your helpful and friendly service. More

New car purchase Salesman was very knowledgeable and helpful on the vehicle. I was treated fairly all people were pleasant to work with. I would recommend this deale Salesman was very knowledgeable and helpful on the vehicle. I was treated fairly all people were pleasant to work with. I would recommend this dealership to my family and friends. More

They made it happen Went in knowing what I needed to happen to be able to leave with the vehicle I wanted and Tim at Bill Bryan Kia made it happen for me! Very friendly, Went in knowing what I needed to happen to be able to leave with the vehicle I wanted and Tim at Bill Bryan Kia made it happen for me! Very friendly, great listening what what the customer wants, and not pushy. A great experience and I highly recommend to others. More

Excellent Service Miguel went out of his way to get me in the KIA SOUL I was looking for. This is the second car I have purchased from Bill Bryan Kia - Excellent in ev Miguel went out of his way to get me in the KIA SOUL I was looking for. This is the second car I have purchased from Bill Bryan Kia - Excellent in everyway. More

Great Place. Good People. This dealership is outstanding. Tim Liles was great!!! He is very knowledgeable. He went above and beyond to get us into our Sorrento. The manager was This dealership is outstanding. Tim Liles was great!!! He is very knowledgeable. He went above and beyond to get us into our Sorrento. The manager was super. Would could not be happier.WAY TO GO BILL BRYAN KIA. Your staff is awesome. More

Great experience Tim was very helpful and informative without being pushy. Past experiences at other dealerships were not pleasant. We were not looking forward to car Tim was very helpful and informative without being pushy. Past experiences at other dealerships were not pleasant. We were not looking forward to car shopping but Tim made it painless. More