Kia of Leesburg

Wonderful Service Tim Lile is an absolute professional. He provided EXCELLENT customer service and walked me through the entire car buying process. He answered any and Tim Lile is an absolute professional. He provided EXCELLENT customer service and walked me through the entire car buying process. He answered any and all of my questions, in addition to following up with me after I purchased my car. Bill Bryan Kia of Leesburg is very lucky to have Tim working for them. Customer service like this should definitely help him get a promotion or at least a bonus. Thank you Tim and Bill Bryan Kia! I am really enjoying my 2014 Kia Soul. More

Customer Service Star Quality We purchased our 2015 Sorento from Bill Bryan Kia, and have rarely been made to feel more welcome or better attended, when buying a vehicle. Our sales We purchased our 2015 Sorento from Bill Bryan Kia, and have rarely been made to feel more welcome or better attended, when buying a vehicle. Our salesman Bruce was polite, professional and knowledgeable. He didn't make the "stroll of inquiry" to the management desk any more than necessary, although the process of negotiation is always tedious at best. Additionally, Bruce seemed to be committed to our satisfaction with the deal. Our finance-lady (can't recall her name) was businesslike and actually listened to us. How refreshing! The young lady who was our service writer and Jesse, who handled the tint work for the two front windows of our new SUV, were both terrific. Also, we were also pleasantly surprised to be invited to dinner, and enjoyed our BBQ, which was accompanied by no pitch of any kind! How odd! We will be back to Bryan for our service, and should anyone ever ask, we'll have no problem recommending the Bryan dealerships for the best customer service available. More

Kia & Tim Lile - Best of the Best My experience with Bill Bryan Kia was nothing short of amazing. And I must take special note of the sales rep Tim Lile. My wife and I were first app My experience with Bill Bryan Kia was nothing short of amazing. And I must take special note of the sales rep Tim Lile. My wife and I were first approached by Tim when we went to the Bill Bryan Kia dealership on US 441 and from that point on we were treated like family. Tim is one of the friendliest and most congenial persons we have ever met. A true credit to Bill Bryan Kia We were given all the accommodations of the facility, including eat, drink and all the other comforts of a home and this was prior to any discussion regarding a car purchase. Once we did start discussing a car we were interested in, I never once felt pressured by Tim. We were treated kindly and fairly were given every option to consider and it was "we" who decided on the car to buy and not Tim trying to steer us toward a car. Once we chose the car we wanted and settled on the price the wife and I had a slight dilemma... returning our rental car to Enterprise Car Rental. Tim quickly resolved this by returning the car for us, saving us a full days rental fee. In addition, to accomodate us even further, Tim supplied us with a loaner car from Kia to get us home until the car we purchased was ready for pickup the following day, which by the way was delivered as promised. The next day, when we did pick up our new car, Tim must have spent an hour explaining all the features our new car has and answered every question we had to our complete satisfaction. My wife and I have purchased many new cars over the years when we lived in NY but this experience has been the very best by far, dealing with Tim Lile and Bill Bryan Kia. In us they have a customer for life and we will definitely be back to make future car purchases from Tim and Bill Bryan Kia. If this writing makes it to 'Bill Bryan Kia' and Tim's eyes, we wish to thank them for all their professionalism and kindness. We are still in awe and couldn't have asked for a better buying experience and will definitely be telling all our friends and family about Kia and especially Tim Niles. Thanks Tim! More

Excellent experience We went to Bill Bryan Kia looking for a Toyota Prius. Daniel was such a great help in our buying process. We could tell that he truly cared about ou We went to Bill Bryan Kia looking for a Toyota Prius. Daniel was such a great help in our buying process. We could tell that he truly cared about our price limit, and did all he could to get us our car. We LOVE our new car! More

Knocked my socks off with Price I went to the dealership because I was not familiar with Kia vehicles and wanted to check them out. I met Dale smith who was very informative about I went to the dealership because I was not familiar with Kia vehicles and wanted to check them out. I met Dale smith who was very informative about the vehicles and the different options they were or were not equipped with. After telling Dale what I was interested in, he began to show me vehicles that met my needs. Keep in mind I did not go there to purchase at that time, just to look. He showed me and we test drove a Kia Forte, I was really impressed with the ride and the features of this car. I am in the process of purchasing a home and my budget was very tight and thought that I could not afford to purchase a new car at this time. Well, we worked up the numbers and yes, it was out of reach for me and I thanked Dale for his time and was ready to leave, when discussing what I could afford, I said there is no way the dealership would accept what I could afford, and I didn't even want to tell them exactly how much I can spend on the out the door price, because I felt embarrassed. But, Dale spoke to the Manager Steve, (another great guy) and to my surprise, they accepted what I could afford. I was floored, I never imagined they would lower the price to meet my needs, but thank God, they were so accommodating and understanding that they bent over backwards for me. I was able to leave there in my brand new car. I highly recommend Bill Bryan Kia they are the greatest people to work with, and the Warranties on these vehicles are exceptional. Go see and find out for yourself, I will not go anywhere else on my next purchases, and I am telling everyone about my experience so they can have piece of mind when buying their next vehicle. I give Bill Bryan Kia and my salesman Dale Smith 5 Stars, for exceptional customer relations and all out accommodations. Bob More

My experience at Bill Bryan Kia Dorothy was probably the best sales personwe have ever had. We liked the dealership as a whole, but Dorothy was the star.We have and will continue to Dorothy was probably the best sales personwe have ever had. We liked the dealership as a whole, but Dorothy was the star.We have and will continue to recommend our friends to her. More

Buying a NEW Car Buying a new card is often times very stressful. I had looked at several different vehicles at several dealerships in the area. Not sure what I wante Buying a new card is often times very stressful. I had looked at several different vehicles at several dealerships in the area. Not sure what I wanted but when I chose a car to work up a deal the dealership in most cases would not try to make the deal work for me. Ron Stepp with Bill Bryant worked very hard to make it happen for us. We purchased a 2015 Sorento and we love it. Thanks Ron More

Dale Smith/Sales Associate By far, Dale Smith is the best salesperson we have ever worked with, and that means 50 years of buying cars. His attitude and love for his job are to By far, Dale Smith is the best salesperson we have ever worked with, and that means 50 years of buying cars. His attitude and love for his job are top notch and he shows it. It is no wonder that your dealership seemed so friendly and caring for our experience to be a positive one. More

SALES EXPERIENCE Serhan is the most patient and helpful salesman I have ever encountered. He is always there to answer questions after the sake too. We have purchased Serhan is the most patient and helpful salesman I have ever encountered. He is always there to answer questions after the sake too. We have purchased two cars from him so far. More

5 star EXCELLENT service This is my second time working with Tim. He is an absolute pleasure to work with. Extremely knowledgeable, courteous, and understanding. He is exactly This is my second time working with Tim. He is an absolute pleasure to work with. Extremely knowledgeable, courteous, and understanding. He is exactly the kind of person you would want to do business with because he not only is a joy to work with but he always follows through and delivers 5 star service! Thanks Tim! More