Kia of Leesburg

It appears that all the Bill Bryan dealerships share the same philosophies; listen to the customer than accommodate our needs from “bumper to bumper”. The inventory is huge, pricing is competitive, service same philosophies; listen to the customer than accommodate our needs from “bumper to bumper”. The inventory is huge, pricing is competitive, service impeccable, internet sales department is state of the art, sales staff is friendly and the environment is pleasant. Purchasing a vehicle from the Bill Bryan Corporation is the best car buying experience ever. More

I came to purchase a new car for my wife. They listened to her every wish and matched them perfectly all the way down to the color. They even worked with me and got the price to where I was feeling comfort to her every wish and matched them perfectly all the way down to the color. They even worked with me and got the price to where I was feeling comfortable. In the end, it was the warranty and maintenance that sold me. Both of our salesman helped out all the way and even took the time to play and interact with my children. Over all, I would definitely be back for a car for myself when I return from Afghanastan. More

My car buying experience was great. Tom is very honest and up front with true answers to any of my questions. My new Soul is out of this world, very comfortable. The other person that made my experience and up front with true answers to any of my questions. My new Soul is out of this world, very comfortable. The other person that made my experience great was Gail in financing also really knows her job real well. Thanks Again Barney Evans More

We are very pleased with the overall customer service we received. Laura Perkins and Stan spent lots of time with us showing different vehicles and one that would fit our budget. Randy, in the finance dept. received. Laura Perkins and Stan spent lots of time with us showing different vehicles and one that would fit our budget. Randy, in the finance dept. was a great help and found us the financing we can afford. You have a great team at Bill Bryan Kia. More

The rating I gave was because we were treated remarkably. From the moment we pulled into the dealership til we drove out with our new leased car, we were given awesome treatment by Ron Stepp. He was profes From the moment we pulled into the dealership til we drove out with our new leased car, we were given awesome treatment by Ron Stepp. He was professional, he had a great product and he was obviously proud to be selling at Bill Bryant. The vehicle speaks for itself but the hospitality was a bonus....people cared about our purchasing with your company and they held our hand throughout. For all of this, we thank you very much.....we have already recommended Ron, as well as your dealership, to friends here at The Villages. Bonnie & Jerry Chasse More

I must say that the experience that we had today at Bill Bryan Kia was the best We've ever had with a dealership. Zack Bell couldn't have been more attentive to our needs, and could answer any questions we Bryan Kia was the best We've ever had with a dealership. Zack Bell couldn't have been more attentive to our needs, and could answer any questions we could think of during our visit. I must also thank Eddie Pereira for his help with financing. He helped us get the kind of deal that helped seal our deal. I wasn't sure we were going to be able to make everything work for us, but to our surprise, with their help we drove out in our Dream Car. Thanks again for everything, we will definitely be sending people you way. Mike & Susan Gardner Gainesville, Fl. More

they told my wife they would give her 2k for her trade in. they lied, then they told her that they could get her payment around 225 a month. they lied, then they waisted 4 hours of her time with all this in. they lied, then they told her that they could get her payment around 225 a month. they lied, then they waisted 4 hours of her time with all this. she showed the general manager the email the sales person sent her about the 2k for the trade in and the price of the new car. the manager said he never approved that price and that he would not honor that price. I will Never do or recommend doing business with this company. More

Went in to have our 2011 Soul serviced, got to talking with Sergio while waiting, he is a great asset for the Dealership, ended up buying a 2013 Soul from him. with Sergio while waiting, he is a great asset for the Dealership, ended up buying a 2013 Soul from him. More

Sergio was friendly, informative, knowledgeable and excellent to work with. He made us very comfortable and answered every question we asked with ease. Sergio went out of his way to ensure that we we excellent to work with. He made us very comfortable and answered every question we asked with ease. Sergio went out of his way to ensure that we were comfortable during our visit. We liked the low pressure sales technique that Sergio used, what I liked about it was that we asked questions and he understood that we were knowledgeable buyers and just answered the questions. He did ask us what options we wanted and then showed us how to get those at the better price for us. Although it may go against sales persons training he appropriately evaluated our needs and personality and did not hard sale us which resulted in our purchase. We would recommend him to any of our friends. If this review was based only on Sergio, everything would be listed as great. However, the paperwork process was at best "OK" but there were parts that were very bad, like it took over 4 hours to complete. Gayle was friendly and helpful, she explained everything well reviewed our options although there was a problem with the final price we had agreed upon. It took over 4 hours for the closing process to be completed and it made us question whether the process is designed to wear us down so we don't pay attention to the numbers which were several hundred dollars above the agreed upon price. Which left us disappointed at the end of the process which left us very frustrated and tired. In defense of Gayle, it was after hours and the managers had already left for the day. In the end the numbers were corrected due to our insistence and Gayle's help. The dealership was very welcoming from the time we drove into the lot. The sales people were waiting to help us and we did not have to wait. There were parking places available for their customers. The grounds were well kept and presentation of the vehicles were excellent. Once inside the showroom, it too was very clean with an appropriate layout for the business that needed to be done. We will be recommending our friends and family to Bill Bryant Kia and salesperson Serhan "Sergio" Alkan. More

Bruce was very helpful in our Decision of what vehicle to choose. He was not over bearing like most sales people tend to be. Thank you. choose. He was not over bearing like most sales people tend to be. Thank you. More