Kia of Leesburg

Alan Woodyard, my Service Advisor, is the best! !! When I took my vehicle to Kia this time for service, Alan made sure everything was taken care of, as usual, on my vehicle!!! And Alan not only take !! When I took my vehicle to Kia this time for service, Alan made sure everything was taken care of, as usual, on my vehicle!!! And Alan not only takes great care of my vehicle, but he takes great care of me too!!! Alan keeps me informed about the status of my vehicle; what is going on with it. Alan doesn’t leave me waiting for hours, without informing me where my vehicle is in the service process - no matter how busy he is and he gets pretty busy. But Alan always takes the time to communicate with me on what is going on with my vehicle!!! I also had a second Service Advisor this time, Tyler Emberson, and one of the Managers, Ryan, helping me while Alan was out when I first took my vehicle into service. And although this was my first time meeting them, Tyler and Ryan stepped in and took great care of me!!! They both also took the time to keep me informed on what was going on with my vehicle!!! Thank you all, Tyler, and Ryan, for taking great care of me!!! I appreciate you all very much!!! Also, Corey Brooks, my favorite Mechanic, as always, made sure everything on my vehicle was checked out and serviced correctly!!! Corey did an excellent job, as always, when he serviced my vehicle!!! And all the other Mechanics have done a great job on serving my vehicle when I have taken it to Kia for service. And I want to mention four more people at Kia of Leesburg, who always make me feel welcome, comfortable, and make sure I am well taken care of are Yohan, the General Manager, Lynn, the Receptionist, Serhan, my Salesman, and Max, my Finance Manager - these are their titles but they all are my friends first!!!! And so are Alan, and Corey!!!! I have built a great relationship with them over the years I have been going to Kia to have my vehicle serviced, purchase a vehicle, and through referring my friends there. Now I have two new friends, Tyler, and Ryan. I love taking my vehicle to Kia of Leesburg; I receive great service from Alan and Corey, and encounter great people!! The staff whom I have encountered when I visited there, are great!! I highly recommend Kia of Leesburg to have your vehicle serviced and to purchase a vehicle!! Thank you to all the people at Kia of Leesburg, who have made my experience at Kia of Leesburg a great one!!! More

Great service! Thanks to Alan in service and much thanks to Kyle in parts department! Thanks to Alan in service and much thanks to Kyle in parts department! More

All staff were friendly and helpful… particularly service advisor Alan. Alan explained what to expect and kept me aprized advisor Alan. Alan explained what to expect and kept me aprized More

Very supportive staff I got my car with good condition . All the process is very smooth All the process is very smooth More

You keep sending emails to the wrong email address and I have asked you to stop sending them have asked you to stop sending them More

Ronald Carter took very good care of us. He checked everything n made sure we were happy with your service He checked everything n made sure we were happy with your service More

Unsure what happened but, went in for warranty about analog speedo not the same as the digital and to have the oil changed. Both done satisfactorily but somehow all my infotainment center settings wer analog speedo not the same as the digital and to have the oil changed. Both done satisfactorily but somehow all my infotainment center settings were lost: Saved Map destinations, Radio Stations & vehicle setting such as 3 or 5 turn signal blinks, etc. More

Great service. Sergio Vega was very knowledgeable, couteous and professional. I recommend him highly. The dealership was very well organized and made a dreaded expe Sergio Vega was very knowledgeable, couteous and professional. I recommend him highly. The dealership was very well organized and made a dreaded experience a pleasant refreshing experience. More

It would be nice if the dealership can remember the buyer wants and demands. I actually remember the decisions on things, and can’t remember the next day. wants and demands. I actually remember the decisions on things, and can’t remember the next day. More

Arrived a few minutes earlier for my appointment and was greeted right away by attendant. I was walked into the office and when the guy who was overseeing my service was busy, another guy assisted me within greeted right away by attendant. I was walked into the office and when the guy who was overseeing my service was busy, another guy assisted me within minutes. I’m pleased with the attentiveness and teamwork demonstrated by Kia service workers. Communication was consistent and thorough. These guys go above and beyond my expectations every time I service my car! More