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Kia of Murfreesboro
Murfreesboro, TN
127 Reviews
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Showing 127 reviews
January 17, 2023
Amazing experience. Ask for Cartier when you go!!! Cartier is fantastic. So friendly, SO helpful. Made us feel at home!!! Murfreesboro Kia's service is 100%. Fom Ask for Cartier when you go!!! Cartier is fantastic. So friendly, SO helpful. Made us feel at home!!! Murfreesboro Kia's service is 100%. Fom pulling onto the lot and being greeted so welcoming with a genuine smile and excitement, to help us finding what we wanted~ this was a true experience. I was surprised at the level of Service and the Quality of Kia. If you haven't driven one in a while and are on the market. I cannot emphasize it enough. Kia makes impeccable cars. New designs. New features. I'm in love. Cartier was exceptional. I never felt like I was "car shopping" instead I truly felt like I had this friend showing us SO much hospitality and welcoming us & showing us around, then answering our questions and showing us cars. Never felt pressured, never felt rushed. This was one shopping experience I will never forget. Service of this level deserves such a shout out now a days. Thank you Cartier for everything!!! More
by Cecilia
Employees Worked With
Cartier, Scott, Mike
Helpful January 11, 2023
What a great Experience it was to purchase a vehicle from Kia of Murfreesboro. After shopping online and calling a least 6 different stores, I finally got accurate and true answers to my questions. When I ca Kia of Murfreesboro. After shopping online and calling a least 6 different stores, I finally got accurate and true answers to my questions. When I called other various locations, I got the run around. No one could give me Price. I even drove to a different Kia and the vehicle they said was there was not even there. Once I called Kia of Murfreesboro, I was actually given Pricing and information with out having to sign my life away first. Thank you Kia of Murfreesboro for being up front and honest about your Prices. It really matters to the us (the consumer) to have a business that is actually honest. More
by faxamber55
Employees Worked With
Aubrey Davis AD Mike Chance
January 05, 2023
Lying bunch of rip off artists. They will take your money on deposit and promise they will order your car. I was told when I left my $1000 deposit that it was non refundable and m They will take your money on deposit and promise they will order your car. I was told when I left my $1000 deposit that it was non refundable and my car would take 4-6 months to arrive. I had ordered a 2023 Kia Sportage Hybrid SX from this dealership. It has been 7 1/2 months (ordered June 14 2022, it's now Jan 5 2023) and NOTHING. They haven't even had ONE of these vehicles on the lot. After contacting Kia customer service with the order number a month ago, I was told the vehicle wasn't even slated for manufacture. It seems that dealerships are required to have a certain rating with KIA in order to have vehicles allocated to them. It turns out Kia of Murfreesboro is rated so low by Kia that they haven't even allocated one of these vehicles delivered to their dealership. Kia customer service also informed me that dealerships are not allowed to keep deposits if cars are cancelled. K of M has suddenly offered to give me my deposit back. Every other dealership in TN has filled most of their ordered Sportages in 5 months or under. I was ASSURED they were doing everything they could and wanted me to get my car. Don't waste your time with these people they promise you the world and deliver NOTHING. They have wasted approximately 8 months of my time waiting for a vehicle that will probably end up being cancelled. Most likely they will blame it on the factory in order to save face. If I order with another dealership, it will be another 5-6 months and the 2024s will be out. More
by BA570
Employees Worked With
Chance ... Colleen
December 16, 2022
Tevin Jones is nice and professional. I bought a K5 From Tevin back in August. i live about an hour from the dealership but will use the service department because the whole staff is frie I bought a K5 From Tevin back in August. i live about an hour from the dealership but will use the service department because the whole staff is friendly. I trust them. I just recieved a Christmas card. Thank you Kia of Murfreesboro. More
by ChungJ
Employees Worked With
Tevin Jones
November 22, 2022
Everyone we worked with in sales, finance and service was personable and extremely helpful. They bent over backwards to make sure our needs were met! We have a Kia dealership close to us but spent 45 minutes personable and extremely helpful. They bent over backwards to make sure our needs were met! We have a Kia dealership close to us but spent 45 minutes driving to Murfreesboro just so we could work with Damien and others at that dealership. More
by jchukas654
Employees Worked With
Damien Douangphanya and Chris in finance. Unfortunately I do not remember the name of our service representative.
October 11, 2022
I went to Kia of Murfreesboro to get an oil Change, and some how I left with a Brand New Car. I saw a Sorento parked in the Garage where I sat waiting for Service to finish up. I walked around the vehicle some how I left with a Brand New Car. I saw a Sorento parked in the Garage where I sat waiting for Service to finish up. I walked around the vehicle a couple times and had to see inside. Before I knew it, I was test driving and signing papers with Storm Butler. I am one very happy happy customer. Thank you Kia of Murfreesboro. I would say Storm was very pleasant to work with as well. More
by michaelSorento
Employees Worked With
Storm Butler
October 11, 2022
Kia of Murfreesboro- Go see Aubrey Davis. He goes by AD. Great experience. Zero complaints. I would go back again and again... Thank you AD. He goes by AD. Great experience. Zero complaints. I would go back again and again... Thank you AD. More
by KAITLINSC22
Employees Worked With
Aubrey Davis AD
September 23, 2022
Damien is pleasent to work with. He was attentive to the needs my Husband and I had. He didnt just try to sell me a vehicle. From start to finish he was informative, honest and trasn He was attentive to the needs my Husband and I had. He didnt just try to sell me a vehicle. From start to finish he was informative, honest and trasnparent with everything. I will keep in touch with Damien and Kia of Murfreesboro for all vehcile needs. More
by youngfamily22
Employees Worked With
Damien
