You hear it all the time, yet I never-EVER- seem to have found it. My blood pressure skyrockets when I even SEE a dealership! The games, the smoke and mirrors, the evasion of answers, the do-or-die high pressured games- I got it EVERYWHERE. Then, we went to Kia of Murfreesboro. It was too good to be true: casual, laidback salesman. (Chance) Finance manager who walked me thru everything and advised me candidly and honestly. (Joyce) And the owner was there every step of the way, Martin. He is popping in and out all day with customers, I love that! THE PRICE IS THE PRICE. It’s fair and transparent. No haggle games of whittling down inflated fluff prices.
If you want to finish this novel-
After taking the vehicle home, we noticed a slight rattle. We reached out to Martin who immediately got back to me saying bring it right in-he was there himself upon my arrival and introduced us to his service crew. The certified tech, Daniel, rode with us and determined it was simply a rattle coming from a little play inbetween seat components... no avoidance of an issue, no immediate down play or assumption of the issue, everyone was so involved and wanted to make sure I FELT CONFIDENT. And I do, 100%, with every step of this process. It’s all the bells and whistles of the top dog in town, yet still with the relationships of the small hometown dealer. Best of both worlds.