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Kia of North Austin

Austin, TX

4.8
2,123 Reviews
Our WHY- We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process. HOW? *We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership. *Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online! *Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius. *As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
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13175 N US Hwy 183

Austin, TX

78750

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Showing 2,123 reviews

May 17, 2025

My husband and I went in to purchase our 4th Kia. Ahmed was so kind and professional and our experience was wonderful because of him! The dealership was beautiful and I was even promised a coffee mug More

by diana.oller4
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Myhra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Welch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ahmed Feroze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I cannot remember the gentleman who tried to help me with the Kia app on my phone but the was very patient and kind to me as well.
May 19, 2025 -

Kia of North Austin responded

Diana, we're delighted to hear that Ahmed made your experience at Kia of North Austin so enjoyable! We appreciate your continued trust in us and look forward to seeing you for that coffee mug on your next visit. Safe travels with your new Kia!

May 16, 2025

I took my car in for an oil change. I had fantastic help and assistance from Daniel who was polite, professional and knowledgeable. He definitely is an asset to the Kia dealership. I More

by JuJu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel in Service Department
May 19, 2025 -

Kia of North Austin responded

Thank you for sharing your experience with us at Kia of North Austin! We're delighted to hear that Daniel provided fantastic service during your visit. We appreciate the feedback and will be sure to recognize his efforts.

May 15, 2025

I received a text late yesterday, saying the part ordered has come in. I called early this morning to make a service appointment and was told the next available appointment was next week. I told them I was More

by gq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bailey Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach in the service department was great and so was Bailey in sales, who showed me some new cars while I was waiting.
May 15, 2025 -

Kia of North Austin responded

We're delighted to hear that our team at Kia of North Austin could accommodate your schedule and provide such great service! It's wonderful to know you appreciated the extra touch with the car wash and vacuum. We look forward to assisting you again in the future!

May 14, 2025

Appointment was simple and easy. Check-in was quick and the service time was reasonable. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
May 15, 2025 -

Kia of North Austin responded

Thank you, Jim, for the 5-star review! We're glad to hear your appointment and service experience at Kia of North Austin was smooth and efficient. We appreciate your feedback!

May 13, 2025

The dealership was clean through out the dealership area allowing us to relax, the staff were very helpful in our visit and Thumbs up,, for Ms Hannah for helping us with the trade in and she worked hard to More

by RENEEWILL39
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hannah Brusseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Idais
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Myhra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Welch
4.0
This rating includes all reviews, with more weight given to recent reviews.
Behnam Shahvandi
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025 -

RENEEWILL39 responded

Thanks to everyone and the Team members that were helping us make this purchase possible . Greatly appreciated...

May 14, 2025 -

RENEEWILL39 responded

Thanks. to the Team work that made it worth our 4th Kia a Dream come true..TKS .

May 14, 2025 -

Kia of North Austin responded

Thank you, Renee, for the fantastic 5-star review and for choosing Kia of North Austin for your fourth Kia—what an honor! We’re so glad to hear that Hannah, Mr. Williams, our finance team, and the rest of the staff made your experience smooth, welcoming, and memorable. We truly appreciate your continued trust in us and look forward to being part of many more dream car moments in the future. 😊

May 12, 2025

Chris Nealy was an absolute pleasure to work with! He found the perfect SUV for me with the features that I wanted, and at a price that worked for my budget. Would highly recommend him! More

by Karyn B.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Nealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

Kia of North Austin responded

Karyn, we're delighted to hear that Chris provided such a great experience at Kia of North Austin! Thanks for recommending him and enjoy your new SUV!

May 09, 2025

Great service, and I got in quickly. They were very great throughout the whole process. Would recommend to a friend! More

by tedt9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vardahsa
May 12, 2025 -

Kia of North Austin responded

Thank you for recommending Kia of North Austin! We're delighted to hear that our team provided great service and a smooth experience. We appreciate your support!

May 09, 2025

Excelente servicio de kia nort, especialmente el trabajo realizado por Marcos el mecánico que me atendió el kia Soul 2024. Eficiencia y eficacia en el servicio por Kia Nort. More

by vila17nauta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcos, mecánico
May 12, 2025 -

Kia of North Austin responded

¡Gracias por compartir tu experiencia positiva con Kia of North Austin! Nos alegra saber que Marcos brindó un servicio eficiente y eficaz para tu Kia Soul 2024. ¡Esperamos verte de nuevo pronto!

May 09, 2025

Good customer service. Very happy with kia dealership Thank you. I did had to wait for a long time with service. More

by RENEEWILL39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hannah Brusseau
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

Kia of North Austin responded

Thank you so much for the kind words and for sharing your experience! We’re glad to hear you were happy with the customer service at our dealership. We did notice the one-star rating and wanted to check in—was that intentional? If there’s anything we can do to make things right, especially regarding the wait time you mentioned, please don’t hesitate to let us know. Your feedback helps us improve, and we truly appreciate the opportunity to serve you better. Thank you, Cody Webster Service Manager codywebster@lithia.com

May 06, 2025

The Kia North team followed through and delivered what was discussed. My transaction had quite a few moving parts and some of the process was rushed through. Follow-up communication could improve between More

by andrew l.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susan Idais
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Nouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025 -

Kia of North Austin responded

Andrew, thank you for sharing your feedback! We're glad to hear that Ali and the Kia of North Austin team provided a positive experience overall. We appreciate your input on communication improvements and look forward to assisting you again in the future!

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