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Kia of North Austin

Austin, TX

Overview
Employees
Reviews
Vehicles
4.8
2,168 Reviews
Our WHY- We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process. HOW? *We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership. *Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online! *Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius. *As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
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13175 N US Hwy 183

Austin, TX

78750

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Showing 2,168 reviews

July 25, 2025

Shawn is a great service manager. He’s diligent and personable, makes sure I get taken care of. More

by mwebster30
Recommend Dealer
Yes
Employees Worked With
Shawn
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July 25, 2025

I purchased a Kia Telluride on 5-1-2025. The experience was terrific. I had been looking for a long time and this Kia dealership was not as aggressive as other dealers. Adam was very, ver More

by pptx43067
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Myhra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Haseeb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reception
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July 24, 2025

Helpful, knowledgeable, timely, communicates well. My Service Advisor, Daniel Epstein, took the time to explain the recalls on my car and is working diligently to get the necessary parts from KIA. More

by shirleenb64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Epstein, Service Advisor.
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Jul 24, 2025 -

Kia of North Austin responded

Shirleen, we're pleased to hear Daniel provided such thorough and knowledgeable service. Thank you for choosing Kia of North Austin and for sharing your experience. We look forward to seeing you next time! Safe travels!

July 24, 2025

I love that Kia North of Austin does the video and provides the list of what needed. I felt it was professional and honest. I live in Waco, TX and the Kia in Waco doesn't have the video bonus. I also More

by albarr3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Schuller
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Jul 25, 2025 -

Kia of North Austin responded

Thank you for making the drive from Waco to visit Kia of North Austin, and for sharing such a fantastic review! It's wonderful to hear that our team's honest, professional, and videographed service has made a lasting impression. We truly appreciate your trust and look forward to serving you again!

July 22, 2025

I was in & out quicker than I expected for oil change & tire rotation. Very happy. More

by Roger.fulton
Recommend Dealer
Yes
Employees Worked With
Shawn/Michael
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Jul 23, 2025 -

Kia of North Austin responded

Thank you for the great review, Roger! We're glad to hear your oil change and tire rotation were completed quickly and efficiently. We appreciate your business and look forward to seeing you next time!

July 21, 2025

Vardasha was lovely to work with! Very professional and kind, prompt updates and good communication. More

by Alexis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vardasha
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Jul 21, 2025 -

Kia of North Austin responded

Thank you for your 4-star review! We’re happy to hear Vardasha provided you with professional and kind service at Kia of North Austin. We appreciate your feedback and look forward to continuing to serve you!

July 21, 2025

Very friendly staff! I had a great experience, and I would recommend this dealership to others! More

by scw699
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hannah Brusseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sydney Amburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garrett
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Jul 21, 2025 -

Kia of North Austin responded

Thank you for the 5-star review! We’re so glad you had a great experience with the friendly team at Kia of North Austin. We truly appreciate your recommendation and look forward to seeing you again!

July 21, 2025

From making an appointment to getting my service done, everything went great had no problems, quick and easy More

by Liza Snell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary from North Kia Austin
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Jul 22, 2025 -

Kia of North Austin responded

Thank you, Liza, for your 5-star review of Kia of North Austin! We’re happy to hear your service experience was quick, easy, and problem-free from start to finish.

July 20, 2025

I went in for an oil change last week, and the service was quick and professional! More

by dianak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
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Jul 21, 2025 -

Kia of North Austin responded

Thank you for the 5-star review, Dianak! We're happy to hear your oil change was quick and professional. We appreciate you choosing Kia of North Austin!

July 12, 2025

I have bought 3 Kia’s in the last 11 years from Kia of North Austin. A dealership with integrity and fairness. I have always used their World Class service department. More

by LAROLOGON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danial Epstein, Service
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Jul 14, 2025 -

LAROLOGON responded

Kia of North Austin tops Mercedes and BMW in service.

Jul 15, 2025 -

Kia of North Austin responded

Thank you for your years of loyal business! We are thrilled to have you as a happy customer and truly appreciate your continued support. Hearing that Kia of North Austin tops Mercedes and BMW in service means the world to us. We look forward to providing you with excellent service for many more years to come!

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