Tamara Petermann
Tamara Petermann at Kia of North Austin

Tamara Petermann

Used Car Manager

Kia of North Austin

13175 N US Highway 183
Austin, TX 78750

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3.7
20 Reviews
3.7

20 Reviews

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20 Reviews of Tamara Petermann

June 30, 2026

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Employee Rating

Good service. Gave me a loaner for long warranty maintenance. Fixed it even when it wasn’t their problem More

by jadajizelle Rodriguez
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Jul 01, 2026

Kia of North Austin responded

Thank you for sharing your feedback with Kia of North Austin! We're happy to hear everything was taken care of and you're pleased with our service. Safe travels!

January 10, 2026

Dealership Rating
Employee Rating

Tamara is awesome and a lot of help! Unfortunately, I’m disappointed with my purchase I bought! More

by AlyssaD29
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Jan 13, 2026

Kia of North Austin responded

Hi Alyssa, thank you for sharing your feedback. I’m glad to hear Tamara was helpful during your experience. I’d like the opportunity to better understand your concerns regarding your purchase and discuss them directly with you. Please feel free to reach out to me so we can review this together. Thank you, Behnam Shahvandi General Sales Manager behnamshahvandi@lithia.com

December 02, 2025

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Employee Rating

Very friendly guy, no messing around, highly recommended! He worked with the rest of the dealership very quickly and smoothly. Very happy with my purchase, probably the best experience I've had buying a us More

by Thomas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sebastian Carlson , Cory Welch

Dec 02, 2025

Kia of North Austin responded

Thomas, it's awesome to know your purchase was seamless from start to finish. Thank you for choosing Kia of North Austin and for sharing your feedback. Drive safely!

October 22, 2025

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Employee Rating

Horrible. Found a gps tracker without my consent on my vehicle I purchased. Very upset More

by Alyssadanielle28
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Oct 24, 2025

Kia of North Austin responded

Hi Alyssa, thank you for sharing your concern. I understand how unsettling it can be to discover something unexpected in your vehicle. To clarify, the only way your car would be equipped with a GPS tracker is either through a built-in feature from the original manufacturer or as an add-on that is disclosed to you as part of a security or protection package. Our dealership does not install tracking devices without customer consent. If you’d like to discuss this further or have questions about your vehicle’s features, please feel free to reach out to me directly at behnamshahvandi@lithia.com. I’d be happy to help clarify anything and ensure you feel confident in your purchase. Sincerely, Behnam Shahvandi General Sales Manager behnamshahvandi@lithia.com

October 16, 2025

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Employee Rating

I leased a 2025 Kia EV6 from Kia of North Austin and had the best experience! My salesperson Bre'shard was knowledgeable, friendly, and made the whole process easy and fun. The price was fair, the paperwork More

by Lexi77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 16, 2025

Kia of North Austin responded

Congrats on your new 2025 Kia EV6, Lexi! We’re pleased to hear Bre'shard and the team provided a smooth and enjoyable leasing experience. Thanks for choosing Kia of North Austin and recommending us to others.

September 28, 2025

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This replaces my previous review! ! They’re both ok until you buy a car, then you’re screwed and in your own. And oh, don’t EVER buy a used car from them! It seems al they care about i More

by Bboopster16
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Kendall Blythe, Ali Nouri, Cory Welch

Sep 30, 2025

Kia of North Austin responded

I regret to hear that you feel this way about your experience. Our goal is to support customers both during and after the purchase, whether it’s with a new or pre-owned vehicle. I’d like the chance to learn more about your situation and see what can be done to help. Please reach out to me directly at behnamshahvandi@lithia.com. Thank you, Behnam Shahvandi General Sales Manager behnamshahvandi@lithia.com

October 02, 2022

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Employee Rating

Horrible service especially from the finance department. I was only given a first name of the finance manager, Susan, it took the office approximately 6 months to provide me car tag. During this wait time I More

by Kevinrobertson225
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Levi Durst, Susan Idais

Oct 05, 2022

Kia of North Austin responded

Hello, Thank you for sharing. It is unfortunate to hear about your experience and I apologize for any inconvenience this caused you. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the email provided below. Ben Klein Benklein@lithia.com

July 21, 2022

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Employee Rating

From a vendor standpoint. .. Kia of North Austin is a joy to work with. Jason, Tamara, and Cody in parts are especially available should I ever need information. - Adam Ham More

by ahamza
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Jason Thompson , Cody Webster

Jul 21, 2022

ahamza responded

Keep being awesome Team KNA!!!

June 06, 2022

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Employee Rating

If I didn’t have a huge down payment or a co-signer I was dismissed and no longer contacted. I was looking at a 5 year old car and expressed the amount of money I was willing to put down. You would think More

by CLMPL
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Levi Durst, Cody Frazier, Susan Idais, Ben Klein, Joshua Lemieux, Derek Martinez, Eugene Penberg, Wills Philyaw, Richard Williams

Jun 07, 2022

Kia of North Austin responded

Hello, We appreciate the opportunity to earn your business. We tried very hard to help you obtain financing given the credit challenges that exist. At the end we are at the mercy of the banks. At no time did anyone try to take advantage. We simply communicated the bank’s conditions. If somehow you are able to satisfy these conditions we will be more than happy to help you through the process. Respectfully, Ben Klein GM

Jun 10, 2022

CLMPL responded

Thanks so much for responding, Ben. I was expecting more support from Will in the matter. I worked with another Kia dealership and put $3500 on the vehicle. They worked very hard to ensure I was able to get into a vehicle, explained everything to me from top to bottom, as well as keep me updated on what was going on. Will at Kia of North Austin did not and I did not want to spend my money at a location that doesn’t put in the effort. Thank you again for responding kindly, and I wish you guys all the best!

June 03, 2022

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Employee Rating

Great dealership! Never disappointed with the service. Always walking out with a new vehicle. Always the number #1 spot for all our vehicles. More

by Asid247
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Levi Durst, Wills Philyaw, Richard Williams

Jun 07, 2022

Kia of North Austin responded

Hi, We appreciate the kind review! We are happy we could provide you with a great experience here at Kia of North Austin. We hope to see you again soon.

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