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Kia of North Austin

Austin, TX

4.8
2,140 Reviews
Our WHY- We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process. HOW? *We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership. *Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online! *Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius. *As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
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13175 N US Hwy 183

Austin, TX

78750

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Showing 2,140 reviews

January 15, 2022

Bailey went out if his way to ensure my buying experience was nothing short of perfect. He made sure that I was happy about my deal. He then went out if his way to explain every feature of the car. Bailey wa More

by claguilar42
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bailey Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2022 -

Kia of North Austin responded

Hello, and welcome to the Kia of North Austin family! Bailey truly is an amazing addition to our team and we're thrilled he's here. Feel free to reach out if our team can assist you in any way! Safe travels.

January 15, 2022

Jamie was a fantastic guide on our Kia-buying journey. He specializes in Tellurides and his expertise, passion, and enthusiasm were invaluable in helping us understand our future car's value and features. He More

by joe.mihalic
Recommend Dealer
Yes
Employees Worked With
Jamie Griles
Feb 01, 2022 -

Kia of North Austin responded

Thanks for letting us know that Jamie was able to provide an extraordinary experience while you purchased your new Telluride! We're thrilled to hear your kind words and hope to see you again soon at Kia of North Austin.

January 14, 2022

I was taken care of immediately. I was Always kept apprised of all that was being done on my car. The service employee was very knowledgeable about my car and also clarified a few things I wasn’t awa More

by TippyDawncobb1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Webb, Eugene Penberg
Jan 31, 2022 -

Kia of North Austin responded

Thank you for writing such a kind and detailed review! Our team at Kia of North Austin was happy to hear your feedback. We look forward to seeing you again soon.

January 14, 2022

Everything was great! Brian helped me out and was awesome as usual. Thanks Kia service team! More

by ldevalcourt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
Jan 24, 2022 -

Kia of North Austin responded

Thanks so much for the positive feedback! We hope to see you again soon at Kia of North Austin.

January 13, 2022

The sales staff was very knowledgeable and helpful. I enjoyed my interaction and would refer friends there. Thank you. More

by Chuck
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bailey Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Griles
Jan 24, 2022 -

Kia of North Austin responded

Chuck, we appreciate the recommendation and look forward to providing your friends with the same five-star experience. Hope to see you again soon at Kia of North Austin.

January 12, 2022

Always professional & courteous personnel - consistently excellent dealership and maintenance experience with friendly staff. Much appreciated More

by BOBBY.DENNIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Webb
Jan 24, 2022 -

Kia of North Austin responded

Thanks for taking the time to leave our team such positive feedback, Bobby! We look forward to serving you again soon!

January 12, 2022

The whole process was quick and seamless thanks to Sahil and Levi. Picked out a car, found the right deal, signed a few lines, left with our beautiful new car! A good deal all around! Thanks again, Kia of More

by dwmrushing
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sahil Kumar and Levi
Jan 24, 2022 -

Kia of North Austin responded

Thanks for the kind words! Sahil, Levi and the rest of the team at Kia of North Austin were delighted to hear them. WE look forward to continuing to serve you well into the future. Feel free to reach out to any member of our team if we can assist you. Safe travels!

January 12, 2022

Great from the start .. purchased 3 Kia’s, great service and courteous personnel always attentive and good comms about the status of vehicle More

by ALEX_TOADER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Jan 12, 2022 -

Kia of North Austin responded

Hi Alex, we're thrilled to see the five stars. Looking forward to serving you again soon at Kia of North Austin.

January 11, 2022

Very helpful, long wait in afternoon, should have been given more updates. Waited 2 1/2 hrs More

by Mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Jan 12, 2022 -

Kia of North Austin responded

Thanks for the positive feedback, Mary! We appreciate you trusting us for your automotive needs. Hope to see you again soon.

January 10, 2022

This is my second vehicle that Wills was involved in on the sale. I can tell you that he had everything taken care of and setup before I even graced the door of the dealership. This is my 5th KIA that More

by Williford62
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wills Philyaw
Jan 12, 2022 -

Kia of North Austin responded

Thanks so much for the kind words! Ben and the team at Kia of North Austin were thrilled to hear them. Ben is a great leader! We're grateful for your continued patronage and look forward to seeing you again soon.

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