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Kia of North Austin
Austin, TX
2,138 Reviews
Our WHY-
We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process.
HOW?
*We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership.
*Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online!
*Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius.
*As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,138 reviews
January 05, 2022
The dealership made me feel welcomed the moment I walked when I was greeted with a smile and a Hello, how are you today? How may I help you” from salesman Mr. Joseph. I told him what I was wanted and he wa when I was greeted with a smile and a Hello, how are you today? How may I help you” from salesman Mr. Joseph. I told him what I was wanted and he was able to deliver that. In the middle of waiting while he worked, I was offered drinks and snacks… The end result, I left the same day driving the car I wanted…🤩. I bought in the new year with a brand new car!! More
by JJack
Verified CustomerEmployees Worked With
Management Department: Sahil and Josh , Derek Martinez, Joesph Weathersby
January 04, 2022
The service department is efficient, clean, and trustworthy. In my three decades of car buying, this is the first and only dealer and service department I fully trust. trustworthy. In my three decades of car buying, this is the first and only dealer and service department I fully trust. More
by jcm4atx
Employees Worked With
Eugene Penberg
January 03, 2022
Brian Hall is the best person to work with. He follows up on everything you ask him to and is very transparent about pricing, something I haven’t found at most dealerships including this very one. on everything you ask him to and is very transparent about pricing, something I haven’t found at most dealerships including this very one. More
by ShajeeQ
Employees Worked With
Brian Hall
January 03, 2022
The customer service, knowledge and expertise is excellent. They go the distance for their customers and it shows. I would definitely recommend the Kia of North Austin. It's a pleasure doing busines excellent. They go the distance for their customers and it shows. I would definitely recommend the Kia of North Austin. It's a pleasure doing business with you. Thank you for all of your assistance and help. With Gratitude & Sincerity, Niechele Gambill More
by NIECHELE2006
Employees Worked With
Sean Chamberlain
January 01, 2022
Our experience was painless. The customer service was superb. Very friendly and helpful and knowledgeable with the product. Calvin Coffee was awesome. superb. Very friendly and helpful and knowledgeable with the product. Calvin Coffee was awesome. More
by michelliven
Employees Worked With
Derek Martinez, Eugene Penberg, Ben Klein, Calvin Coffee
December 31, 2021
This is my 5th car from Kia of North Austin. Every time I have bought a car from the team it has been a good experience. I very much so recommend a visit and a purchase!! I have bought a car from the team it has been a good experience. I very much so recommend a visit and a purchase!! More
by BLILE67
Employees Worked With
Ivan Rodriguez
December 29, 2021
Manny is my usual service rep and he has always taken great care of me and my vehicles. He addresses me by my name and doesn’t have to look it up. He is prompt and honest with the work needed for my vehi great care of me and my vehicles. He addresses me by my name and doesn’t have to look it up. He is prompt and honest with the work needed for my vehicles. I highly recommend Kia of North Austin and Manny in the service department! Keep up the great work. More
by Barry
Employees Worked With
Manny in Serivce
