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Kia of North Austin
Austin, TX
2,138 Reviews
Our WHY-
We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process.
HOW?
*We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership.
*Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online!
*Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius.
*As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,138 reviews
Verified Customer
December 29, 2021
I had a great experience at Kia of North Austin! While visiting family in Austin for Christmas, I found I needed an oil change. After calling multiple Hyundai dealerships that had no availability for an o visiting family in Austin for Christmas, I found I needed an oil change. After calling multiple Hyundai dealerships that had no availability for an oil change (just a simple oil change mind you) I tried Kia. I called and was pleasantly surprised to hear they could do an oil change, no problem! I arrived on time and was treated so nicely and although I’m from out of town they helped me out and super nice about it! Thank you Kia North Austin. You helped a weary traveler. You’re great! More
by WItraveler
Employees Worked With
Eugene Penberg
December 27, 2021
Very professional and timely. Promise time was what I was told it would be and even when an issue came up the service advisor informed me of the issue. told it would be and even when an issue came up the service advisor informed me of the issue. More
by markeveland
Employees Worked With
Daniel Epstein
December 25, 2021
I took my car multiple times over the same issue. They finally told me it needed a new catalytic converter: I had that replaced and it continues with the same issue. Did they refund my diagnosis charge? finally told me it needed a new catalytic converter: I had that replaced and it continues with the same issue. Did they refund my diagnosis charge? Absolutely not. I was told to drive it as is with it hesitating and jerking while I drive. I’m more than frustrated with this dealership that I have been so faithful to. More
by JGMCCAMEY
Employees Worked With
Eugene Penberg
December 23, 2021
Brian Hall, service advisor, did a great job. greeted Brian Hall, service advisor, did a great job. greeted me, checked me in, and got right to work on getting the car done on time. The car wash fini Brian Hall, service advisor, did a great job. greeted me, checked me in, and got right to work on getting the car done on time. The car wash finished before my expectations. Great Job. More
by RANDYWILSON3009@yahoo.com
Employees Worked With
Brian Hall
December 23, 2021
The service department is what keeps me buying KIAs. They are thorough, often priced better than other repair shops, and never seem to be dishonest. I will never go anywhere else as long as I own a KIA. are thorough, often priced better than other repair shops, and never seem to be dishonest. I will never go anywhere else as long as I own a KIA. More
by jshuffield
Employees Worked With
Brian , Eugene Penberg
