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Kia of North Austin

Austin, TX

Overview
Employees
Reviews
Vehicles
4.8
2,120 Reviews
Our WHY- We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process. HOW? *We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership. *Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online! *Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius. *As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
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13175 N US Hwy 183

Austin, TX

78750

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Showing 2,120 reviews

December 20, 2021

The service department is AWESOME. They come out to your car prepared to assist you. Building is always clean. More

by AIW4A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
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Dec 27, 2021 -

Kia of North Austin responded

Thanks for the positive feedback! We hope to see you again soon at Kia of North Austin.

December 17, 2021

Sean and Gene gave great service. They were welcoming and friendly. Service was finished pretty quickly. More

by KIM_CAMARDO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean, Eugene Penberg
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Dec 23, 2021 -

Kia of North Austin responded

Hi Kim, Thank you for letting us know that Sean and Gene gave great customer service during your visit and were able to complete the process swiftly.

December 16, 2021

Service guy was really rude,never ever had a problem until now. I won't go back More

by rlouk3262
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Daniel
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December 16, 2021

Shane was a great salesman, with knowledge and patience to make my purchasing deal wonderful. Finance gentleman and manager made my whole experience great! I bought a Kia Rio Hatchback. I will be a Kia cu More

by amberina2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Hauser
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Dec 23, 2021 -

Kia of North Austin responded

Hi Amberina, We are excited to see you in the driver's seat of your Kia Rio Hatchback with the help of Shane's knowledge, patience, and expertise. Looking forward to your future purchases with us!

Dec 23, 2021 -

amberina2 responded

Shane made my buying experience great! I love my Kia Rio hatchback. Thank you

December 14, 2021

Super professional, very friendly and quick. Estimated my service to take about 2 hours, but it only took a little more than one! More

by DEIDRE.GREENFIELD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Report | Print
Dec 23, 2021 -

Kia of North Austin responded

Until next time, Deidre! Pleased that we could handle your service request in a timely manner.

December 14, 2021

Didn't buy my car there, but the service was so good I will buy my next one there! More

by jeff.etheredge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Report | Print
Dec 23, 2021 -

Kia of North Austin responded

Hi Jeff, Thank you for the shout out! We look forward to working with you when it's time to find your next vehicle.

December 14, 2021

Great sales manager Jamie overall great experience. Would recommend. We have a new edition to our family More

by smmccrcia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Griles
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Dec 23, 2021 -

Kia of North Austin responded

Hi smmccrcia, We are so glad you had a great experience working with Jamie. Enjoy your new set of wheels!

December 13, 2021

Fast and efficient as always! Great service recommendations, too. Will definitely be back in the future!! More

by Blake Miller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel
Report | Print
Dec 23, 2021 -

Kia of North Austin responded

We will be right here Blake! Thank you for the compliment on our fast and efficient service.

December 13, 2021

Everything happened in an orderly and efficient manner. Manuel Bernal was helpful all the way through and kept in touch with me regarding progress of work. More

by akriegel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manuel Bernal. ??? Klein
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Dec 27, 2021 -

Kia of North Austin responded

Thank you so much for taking the time to leave our team a review! Manuel is an asset to our crew at Kia of North Austin, and he was thrilled to hear your kind words. We look forward to seeing you again soon.

December 13, 2021

They have been great to work with even when short handed, but they let you know how long it will take. More

by robertcnaumann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Report | Print
Dec 23, 2021 -

Kia of North Austin responded

It is a pleasure to have you as our customer Robert! Thank you for your patience during wait times and trusting us with your car needs.

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