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Kia of North Austin

Austin, TX

Overview
Employees
Reviews
Vehicles
4.8
2,122 Reviews
Our WHY- We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process. HOW? *We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership. *Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online! *Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius. *As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
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13175 N US Hwy 183

Austin, TX

78750

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Showing 2,122 reviews

December 08, 2021

Arturo that took care of me today is very good to me very nice friendly and knowledgeable thank you More

by rachelr.castro1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arturo Sylvia
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Dec 09, 2021 -

Kia of North Austin responded

Rachel, that's so great to read! Arturo was thrilled to hear your kind words! Please visit us again at Kia of North Austin if we can be of assistance!

December 08, 2021

It was grape!! Couldn't ask for a better service Kia all the way woop More

by Felixrodriguezjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Report | Print
Dec 09, 2021 -

Kia of North Austin responded

Thanks for the kind words, Felix! We're happy to hear that the team at Kia of North Austin provided excellent service at your last visit. Please reach out to us if we can be of assistance. Safe travels!

December 08, 2021

Excellent customer service and professional staff. 10 out of 10! Very thankful for the work they did. More

by andraumeda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Report | Print
Dec 09, 2021 -

Kia of North Austin responded

Thanks for the kind words! We're thrilled to hear your last visit to Kia of North Austin was a 10 out of 10! Please let us know if we can be of assistance in the future. Safe travels!

December 07, 2021

Easy, Affordable, Great communication. Friendly customer service from all involved and Shawn Chamberlin did a great job! More

by B.richards1788
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Chamberlin, Shane Hauser
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Dec 09, 2021 -

Kia of North Austin responded

We always enjoy receiving five-star feedback at Kia of North Austin. Thank you for your business and feedback. Please visit us again whenever we can be of assistance.

December 06, 2021

Poor communication. Had to pull teeth to get an update on my car. No one ever called to ask for details about the knocking noise. They just said “the tech drove it and didn’t hear anything. Come get it” More

by Patm2345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eugene Penberg
Report | Print
December 06, 2021

Excellent and professional service! I greatly appreciate the care and attention of the associates and the thorough job they did. I’d sum it up as above and beyond. I’m very thankful for their help with my c More

by andraumeda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Report | Print
Dec 09, 2021 -

Kia of North Austin responded

Thank you very much for your kind and thoughtful feedback. It was truly the pleasure of our Kia of North Austin team to provide an excellent and professional experience while servicing your vehicle. Our team wishes you safe and exciting travels on the road ahead and we hope you'll visit us along the way whenever we can be of assistance

December 04, 2021

I have always love coming to this dealership But today I have always love coming to this dealership But today was Excellent the service I received today was above and beyond my service manger (Arturo Sil More

by Gina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arturo Silva
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Dec 06, 2021 -

Kia of North Austin responded

Gina, Arturo was thrilled to hear your kind words. We're lucky to have him on the team at Kia of North Austin. We appreciate your continued patronage and look forward to seeing you again.

December 04, 2021

Great customer service. They get your repairs done in a timely manner! Very professional employees! More

by coacht2337
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Epstein
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Dec 06, 2021 -

Kia of North Austin responded

Thank you for taking the time to leave the team at Kia of North Austin a review! We appreciate you choosing us for your vehicle needs, and look forward to seeing you again soon.

December 03, 2021

Bailey was very helpful and got me the deal I wanted great service. I would recommend to my friends and family More

by Cgarcia4216
Recommend Dealer
Yes
Employees Worked With
Bailey Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 06, 2021 -

Kia of North Austin responded

Thanks for the recommendation! Bailey is an asset to our team at Kia of North Austin. We appreciate your continued patronage!

December 03, 2021

Brian (tall with longer hair and glasses) was absolutely phenomenal. He hands down provided the best service I’ve ever gotten at a Kia dealership for service. He kept me updated the entire time, gave recomm More

by julianaelaine13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
Report | Print
Dec 03, 2021 -

Kia of North Austin responded

Thanks for the kind words! Brian is an asset to our team at Kia of North Austin! He and the rest of the team are happy to hear that your last visit was a five-star experience. We hope to see you again soon!

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