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Kia of North Austin

Austin, TX

Overview
Employees
Reviews
Vehicles
4.8
2,143 Reviews
Our WHY- We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process. HOW? *We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership. *Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online! *Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius. *As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
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13175 N US Hwy 183

Austin, TX

78750

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Showing 2,143 reviews

December 21, 2021

My experience with Kia of North Austin was absolutely fantastic! Joseph was top notch and the customer service was spot on. I highly recommend them! More

by Karidyoung82
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joesph Weathersby
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Dec 22, 2021 -

Kia of North Austin responded

Hi Kari, Your feedback on the top notch customer service you received will be shared with Joseph. You are most welcome and please visit us again!

December 21, 2021

We have purchased two Kia’s in the past year. After our first experience, we came back when it was time for another vehicle. The staff is personable and never pushy. They always get us into something in ou More

by charles.aguillon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachary Smith
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Dec 22, 2021 -

Kia of North Austin responded

Hi Charles, We love when customers like you are happy enough to purchase from the lot again! Glad our personable staff found a vehicle that met all of your needs and budget expectations.

December 20, 2021

The service department is AWESOME. They come out to your car prepared to assist you. Building is always clean. More

by AIW4A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
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Dec 28, 2021 -

Kia of North Austin responded

Thanks for the positive feedback! We hope to see you again soon at Kia of North Austin.

December 20, 2021

Quick and thorough check in. Waiting room and restrooms well kept. Advisor discussed findings before handing over my keys More

by Sporty63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Report | Print
Dec 28, 2021 -

Kia of North Austin responded

Thanks for the kind words! Our team at Kia of North Austin aims to be efficient while providing superior service and ensuring customer satisfaction. Please reach out to any member of our crew if we can be of assistance in the future.

December 17, 2021

Shane was a great salesman, with knowledge and patience to make my purchasing deal wonderful. Finance gentleman and manager made my whole experience great! I bought a Kia Rio Hatchback. I will be a Kia cu More

by amberina2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Hauser
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Dec 23, 2021 -

Kia of North Austin responded

Hi Amberina, We are excited to see you in the driver's seat of your Kia Rio Hatchback with the help of Shane's knowledge, patience, and expertise. Looking forward to your future purchases with us!

Dec 23, 2021 -

amberina2 responded

Shane made my buying experience great! I love my Kia Rio hatchback. Thank you

December 17, 2021

Sean and Gene gave great service. They were welcoming and friendly. Service was finished pretty quickly. More

by KIM_CAMARDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean, Eugene Penberg
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Dec 23, 2021 -

Kia of North Austin responded

Hi Kim, Thank you for letting us know that Sean and Gene gave great customer service during your visit and were able to complete the process swiftly.

December 16, 2021

Service guy was really rude,never ever had a problem until now. I won't go back More

by rlouk3262
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel
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December 14, 2021

Didn't buy my car there, but the service was so good I will buy my next one there! More

by jeff.etheredge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Report | Print
Dec 23, 2021 -

Kia of North Austin responded

Hi Jeff, Thank you for the shout out! We look forward to working with you when it's time to find your next vehicle.

December 14, 2021

Everything happened in an orderly and efficient manner. Manuel Bernal was helpful all the way through and kept in touch with me regarding progress of work. More

by akriegel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manuel Bernal. ??? Klein
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Dec 28, 2021 -

Kia of North Austin responded

Thank you so much for taking the time to leave our team a review! Manuel is an asset to our crew at Kia of North Austin, and he was thrilled to hear your kind words. We look forward to seeing you again soon.

December 14, 2021

Great sales manager Jamie overall great experience. Would recommend. We have a new edition to our family More

by smmccrcia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Griles
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Dec 23, 2021 -

Kia of North Austin responded

Hi smmccrcia, We are so glad you had a great experience working with Jamie. Enjoy your new set of wheels!

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