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Kia of North Austin

Austin, TX

Overview
Employees
Reviews
Vehicles
4.8
2,147 Reviews
Our WHY- We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process. HOW? *We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership. *Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online! *Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius. *As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
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13175 N US Hwy 183

Austin, TX

78750

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Showing 2,147 reviews

December 16, 2021

Service guy was really rude,never ever had a problem until now. I won't go back More

by rlouk3262
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel
Report | Print
December 14, 2021

Everything happened in an orderly and efficient manner. Manuel Bernal was helpful all the way through and kept in touch with me regarding progress of work. More

by akriegel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manuel Bernal. ??? Klein
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Dec 28, 2021 -

Kia of North Austin responded

Thank you so much for taking the time to leave our team a review! Manuel is an asset to our crew at Kia of North Austin, and he was thrilled to hear your kind words. We look forward to seeing you again soon.

December 14, 2021

Didn't buy my car there, but the service was so good I will buy my next one there! More

by jeff.etheredge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Report | Print
Dec 23, 2021 -

Kia of North Austin responded

Hi Jeff, Thank you for the shout out! We look forward to working with you when it's time to find your next vehicle.

December 14, 2021

Super professional, very friendly and quick. Estimated my service to take about 2 hours, but it only took a little more than one! More

by DEIDRE.GREENFIELD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Report | Print
Dec 23, 2021 -

Kia of North Austin responded

Until next time, Deidre! Pleased that we could handle your service request in a timely manner.

December 14, 2021

Great sales manager Jamie overall great experience. Would recommend. We have a new edition to our family More

by smmccrcia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Griles
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Dec 23, 2021 -

Kia of North Austin responded

Hi smmccrcia, We are so glad you had a great experience working with Jamie. Enjoy your new set of wheels!

December 13, 2021

Fast and efficient as always! Great service recommendations, too. Will definitely be back in the future!! More

by Blake Miller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel
Report | Print
Dec 23, 2021 -

Kia of North Austin responded

We will be right here Blake! Thank you for the compliment on our fast and efficient service.

December 13, 2021

They have been great to work with even when short handed, but they let you know how long it will take. More

by robertcnaumann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Report | Print
Dec 23, 2021 -

Kia of North Austin responded

It is a pleasure to have you as our customer Robert! Thank you for your patience during wait times and trusting us with your car needs.

December 12, 2021

I had a hard time with two different dealership I. The last two months. So I came to Kia of North Austin. Told them what I wanted told them what went through. They got my deal done immediately. They even More

by justjoey151
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joesph Weathersby
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Dec 23, 2021 -

Kia of North Austin responded

Hi Joey, Thank you for circling back to share the recap of your shopping experience with us. Welcome to the Kia of North Austin family and we wish you safe, happy travels in your new Kia!

December 12, 2021

The salesman was very nice and didn’t pressure me at all it was pleasant More

by alixcempiv
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joesph Weathersby
Report | Print
Dec 28, 2021 -

Kia of North Austin responded

We're happy to hear your purchase was a pleasant experience at Kia of North Austin! We are grateful for your patronage. Please let us know if we can be of any assistance in the future. Safe travels!

December 10, 2021

They were able to make all my repairs I needed in only 4 hours and did exactly what I requested More

by TOBY7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike i think, Eugene Penberg
Report | Print
Dec 23, 2021 -

Kia of North Austin responded

Hi Toby, It thrills us to know that our quality of work met your needs in record time. We will see you at your next maintenance appointment!

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