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Kia of North Austin
Austin, TX
2,124 Reviews
Our WHY-
We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process.
HOW?
*We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership.
*Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online!
*Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius.
*As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,124 reviews
Verified Customer
November 11, 2021
Semi efficient. Clean store and well stocked. Quickly took care of my recall issue. Sad that they could not fix my wiper problems. took care of my recall issue. Sad that they could not fix my wiper problems. More
by james6819
Employees Worked With
Richard Williams, Wills Philyaw, Jamie Griles
November 10, 2021
All personnel were nice and informative. Procedurally All personnel were nice and informative. Procedurally speaking: 1-Where is the location of service to be? --I was directed in different texts to d All personnel were nice and informative. Procedurally speaking: 1-Where is the location of service to be? --I was directed in different texts to different locations 2-Specifically which entrance is to be reported to? --I wasn't sure. It could be an ID10T error, but who knows. 3-Which counter should be reported to? --This was my first time to the service department. I stood inside the door for almost 6 minutes, looking at the 3 counters (6 stations), and waited for the 1 of 3 CSRs to tell me what to do and where to go. The initial confusion was discouraging. More
by Bodoon49
Employees Worked With
Eugene Penberg
November 10, 2021
Friendly, not pushy sales people. Everyone was smiling. Great cars! It's our second KIA from this dealership. We'll keep coming back! Great cars! It's our second KIA from this dealership. We'll keep coming back! More
by JudyJudyJudy
Employees Worked With
I don't recall his name. Sorry!, Derek Martinez
November 10, 2021
Wills Philyaw is the best sales person I’ve worked with. To date I’ve purchased 4 cars from him. He is super friendly, knowledgeable and quick! To date I’ve purchased 4 cars from him. He is super friendly, knowledgeable and quick! More
by LaizaB
Employees Worked With
Wills Philyaw
November 09, 2021
Someone has always met me at my car as soon as I drive up for service. Then, I am escorted inside and shown where to wait. Shortly, the person in charge of my car, comes in and discusses what needs to be don for service. Then, I am escorted inside and shown where to wait. Shortly, the person in charge of my car, comes in and discusses what needs to be done. If it takes long, I am updated often. TGEN I am escorted to checkout and then to my vehicle. I am 100% satisfied with the service I receive. More
by crl_corbin
Employees Worked With
Michael Webb, Eugene Penberg
