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Kia of North Austin

Austin, TX

Overview
Employees
Reviews
Vehicles
4.8
2,118 Reviews
Our WHY- We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process. HOW? *We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership. *Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online! *Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius. *As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
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13175 N US Hwy 183

Austin, TX

78750

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Showing 2,118 reviews

November 05, 2021

Manny is one of the service host at Kia. This is my third car we have bought from this dealership. A huge sell for us is the service techs are helpful and Advocate for the customer. Manny went above and beyo More

by ANA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny
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Nov 07, 2021 -

Kia of North Austin responded

Hello, Manny is definitely an asset to our team here at Kia of North Austin and we are happy to hear he met the mark on your last visit. Thanks for the kind words and we look forward to seeing you again soon.

November 05, 2021

I just “dropped into service” for a maintenance problem that was discovered during a heavy rain. Art worked with the service manager and speedily remedied my problem at no charge. I much appreciated the c More

by Charlotte
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Art, Eugene Penberg
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Nov 07, 2021 -

Kia of North Austin responded

Hello, thank you for the kind words! Our team at Kia of North Austin is always happy to help customers like yourself. We appreciate you choosing us for your automotive needs, and we look forward to seeing you again soon!

November 05, 2021

Service was very professional. All work was explained in detail and done well within the time promised. Excellent job. More

by BIGFIVEBASS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
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Nov 07, 2021 -

Kia of North Austin responded

Hello, thanks for the kind words. We appreciate you taking the time to leave us a review and for choosing Kia of North Austin for your vehicle needs. We look forward to seeing you again soon.

November 05, 2021

They service my vehicle on time and completely. I certainly recommend this dealership and its product, 10 year warranty and service sold me More

by Jpscott3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
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Nov 07, 2021 -

Kia of North Austin responded

Thank you for choosing Kia of North Austin and recommending us! We appreciate your kind words and look forward to seeing you again soon.

November 05, 2021

I am treated with respect and admiration. Love having purchased and services at Kia on 183. More

by KAHL54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mannie, Eugene Penberg, Ben Klein
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Nov 07, 2021 -

Kia of North Austin responded

Hello, thanks for taking the time to leave us a review. The team at Kia of North Austin was elated to hear your kind words. We look forward to seeing you again soon.

November 05, 2021

Great service all around by Kia team. Quick fast, excellent, kind and friendly. Love kia More

by Sherlockholmes1838@yahpp.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Martinez, Richard Williams, Eugene Penberg, Wills Philyaw, Ben Klein, Jamie Griles, Ivan Rodriguez, Tamara Petermann
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Nov 07, 2021 -

Kia of North Austin responded

Thanks for taking the time to leave us a review. Our team at Kia of North Austin was thrilled to hear your kind words. We hope to see you again soon!

November 05, 2021

I received excelente service from Kia employees when purchasing muy Ford Trock. Thanks to the Kia Family. More

by hsalazar75
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lionel Brayan Ramirez, Derek Martinez, Richard Williams, Eugene Penberg, Ben Klein, Jamie Griles, Ivan Rodriguez
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Nov 07, 2021 -

Kia of North Austin responded

Thanks so much for the kind words and for choosing Kia of North Austin! We are happy you're loving your new truck and can't wait to see you again soon!

November 05, 2021

Great inventory, honest salesman, expert financing team. Highly recommend this location for a great car buying experience More

by Raychlc1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dakota Smith, Richard Williams, Jamie Griles
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Nov 07, 2021 -

Kia of North Austin responded

Thanks for choosing Kia of North Austin for your automotive needs! Our team was so happy to hear the kind words. We hope to see you again soon!

November 04, 2021

They fixed my issue, and my car was cleaner than when I brought it in. More

by linetkrouse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I didn’t work with any of these people
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Nov 07, 2021 -

Kia of North Austin responded

Hello, thank you for the positive feedback. We look forward to serving you again soon at Kia of North Austin.

November 04, 2021

Manny (the 2nd customer service rep) like previous reps we've dealt with in ther past was EXCELLENT Daniel our initial rep this time was poor no updating regarding progress or findings and then didn't comm More

by rshelby12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny Excellent Daniel Espinosa Poor
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Nov 07, 2021 -

Kia of North Austin responded

Hello, thank you for taking the time to provide our team with valuable. feedback. We are always looking for ways to improve our customer experience, and we will address this internally. Thanks for choosing Kia of North Austin.

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