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Kia of North Austin

Austin, TX

Overview
Employees
Reviews
Vehicles
4.8
2,135 Reviews
Our WHY- We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process. HOW? *We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership. *Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online! *Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius. *As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
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13175 N US Hwy 183

Austin, TX

78750

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Showing 2,135 reviews

October 01, 2021

Efficient, professional, kind, detailed, excellence. Daniel Epstein in service had awesome customer service and was very focus More

by Yolanda Alvarez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Epstein in Service
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Oct 13, 2021 -

Kia of North Austin responded

Hello, thanks for the kind words. Our team at Kia of North Austin strives to provide extraordinary service to our customers. Thanks again for choosing us for your automotive needs, and we look forward to seeing you again soon.

September 30, 2021

It has been a pleasure working with Arturo and everyone at Kia of North Austin on recent maintenance of our 2014 Kia Cadenza! More

by MATTSBELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo
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Oct 26, 2021 -

Kia of North Austin responded

Hello, Thanks for the kind words. Our team at Kia of North Austin are thrilled to hear them! Thanks again for choosing us for your automotive needs, and we look forward to seeing you again soon.

September 30, 2021

Did not do unnecessary work just to get more money. Look and advised “that can wait till next time” More

by fritzmike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
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Sep 30, 2021 -

fritzmike responded

Was wonderful and helpful. Was faster this time than in times past.

September 29, 2021

Clean facility, friendly, courteous staff, comfortable Clean facility, friendly, courteous staff, comfortable waiting lounge with amenities are ideal! Great location; knowledgeable staff, too! More

by bigtopper3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Chamberlin, Eugene Penberg
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Oct 12, 2021 -

Kia of North Austin responded

Thanks for your positive feedback. Hope to see you again soon at Kia of North Austin!

September 29, 2021

Place has a great staff, much better selection than the south side of town. Will definately go back for my next car. More

by Rykroswkc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
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Oct 12, 2021 -

Kia of North Austin responded

Thanks for your positive feedback. Hope to see you again soon at Kia of North Austin!

September 29, 2021

They were very helpful and quick to get my service appointment in and complete. Very clean dealership and friendly staff More

by EMILYWAGENER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn M
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Oct 26, 2021 -

Kia of North Austin responded

Hello, Thanks for the kind words. Our team at Kia of North Austin are thrilled to hear them! Thanks again for choosing us for your automotive needs, and we look forward to seeing you again soon.

September 29, 2021

I walked in and was able to get my car serviced and fixed the same day. More

by Juan tupary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Chamberlang , Eugene Penberg, Ben Klein
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Oct 12, 2021 -

Kia of North Austin responded

Thanks for your positive feedback. Hope to see you again soon at Kia of North Austin!

September 29, 2021

The staff in the service department are exceptional in their customer service. They were very helpful and explained everything. I highly recommend them! More

by smokiesgirl55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
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Oct 12, 2021 -

Kia of North Austin responded

Thanks for your positive feedback. Hope to see you again soon at Kia of North Austin!

September 29, 2021

Excellent dealership. Make feel like family. Wills and Ben are great to work with. 100% More

by TDORSEY76
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wills Philyaw
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September 28, 2021

Everything was very good. People were very friendly and helpful. Also very respectful no complaints. More

by rlucas1103
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Williams, Eugene Penberg
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Oct 12, 2021 -

Kia of North Austin responded

Thanks for your positive feedback. Hope to see you again soon at Kia of North Austin!

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