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Kia of North Austin
Austin, TX
2,147 Reviews
Our WHY-
We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process.
HOW?
*We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership.
*Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online!
*Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius.
*As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,147 reviews
September 14, 2021
The new dealership owner has implemented some changes which leave a lot to be desired. Calling a national number to get redirected to my local dealer is frustrating and a waste of my time! which leave a lot to be desired. Calling a national number to get redirected to my local dealer is frustrating and a waste of my time! More
by Austinite
Verified CustomerEmployees Worked With
I worked with Manny. He was helpful and considerate of my needs.
September 14, 2021
Excellent customer service...I will recommend Kia to everyone...The waiting room is so nice and you can watch through the window to see the service people servicing your vehicle. everyone...The waiting room is so nice and you can watch through the window to see the service people servicing your vehicle. More
by DK0223
Employees Worked With
Daniel made the service joyable, Eugene Penberg
September 12, 2021
Jamie was really on top of things describing every aspect of the car and helping us find the car that suits better for us and our budget. of the car and helping us find the car that suits better for us and our budget. More
by Isaacvadillo25
Employees Worked With
Eugene Penberg, Ben Klein, Jamie Griles
September 12, 2021
I went here because I have a Kia. Made an appt online. I went here because I have a Kia. Made an appt online. The oil change was a bit pricey. It took probably about 15 minutes for anyone to even tal I went here because I have a Kia. Made an appt online. The oil change was a bit pricey. It took probably about 15 minutes for anyone to even talk to me After I walked in the door. More
by HolyMan
Employees Worked With
I can’t remember the guys name.
September 11, 2021
I am very happy that I am back as a part of the Kia family, and I would like to thank everyone especially the Salman who was very kind and helpful, and also the wonderful Susan she was an excellent. m family, and I would like to thank everyone especially the Salman who was very kind and helpful, and also the wonderful Susan she was an excellent. my love and appreciation to all great company and a wonderful stuff. More
by Maher_khaleel
Employees Worked With
Susan, Michael Webb
September 10, 2021
Great customer service from our sales associate Wills. He listened to want we wanted and made the process super easy and enjoyable. He also followed up with us the very next day to schedule the service He listened to want we wanted and made the process super easy and enjoyable. He also followed up with us the very next day to schedule the service we had requested. More
by Robbierobinson718
Employees Worked With
Wills Philyaw
September 10, 2021
Ben Klein and his team are amazing! Always super efficient and friendly! We have bought our last 7 cars from Ben and refer everyone we know to him! efficient and friendly! We have bought our last 7 cars from Ben and refer everyone we know to him! More
by nancy.hurd
Employees Worked With
Ben Klein, Eugene Penberg
September 10, 2021
Service rep was very helpful. Oil change finished quickly. Reminded me of recalled parts that needed to be replaced. Suggested replacing filters. Next time yes. quickly. Reminded me of recalled parts that needed to be replaced. Suggested replacing filters. Next time yes. More
by B. Sweat
Employees Worked With
Eugene Penberg
