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Kia of North Austin
Austin, TX
2,118 Reviews
Our WHY-
We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process.
HOW?
*We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership.
*Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online!
*Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius.
*As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,118 reviews
September 01, 2021
Really patient and amazing staff. Richard really took the time to show me cars that I would like and took the time to explain all the features they carried time to show me cars that I would like and took the time to explain all the features they carried More
by Abyhurby
Employees Worked With
Richard Williams
August 31, 2021
I always bring my car to the dealership, because I can depend on good service and good parts. Plus everyone is very helpful and explains everything to me. I know it’s sometimes a little expensive compared depend on good service and good parts. Plus everyone is very helpful and explains everything to me. I know it’s sometimes a little expensive compared to other shops I could go to, but it’s worth my peace of mind. I have never had a bad experience when dealingWith my dealership. More
by Elaina munzi
Verified CustomerEmployees Worked With
The young lady who takes your payment, friendly charming helpful I don’t know her name., Derek Martinez, Richard Williams, Eugene Penberg, Wills Philyaw, Ben Klein, Jamie Griles, Michael Webb, Ivan Rodriguez, Tamara Petermann
August 31, 2021
Joseph and Susan were great! Both are pleasant, knowledgeable, and professional. Not too long into the conversation with Joseph, and I knew I was in good hands. Based on that, I would definitely r knowledgeable, and professional. Not too long into the conversation with Joseph, and I knew I was in good hands. Based on that, I would definitely recommend others to buy with him. More
by Alex Tubbs
Employees Worked With
Joseph. Susan
August 31, 2021
It is very clean and the service staff are very nice and the don't try to upsell you! I don't go to Toyota for servicing any more as they have made some bad recommendations for my car (like flushing the tra the don't try to upsell you! I don't go to Toyota for servicing any more as they have made some bad recommendations for my car (like flushing the transmission fluid on a 10 year old car when all it needed was a drain and fill) which would have cost more and could have damaged parts More
by phaseblue
Employees Worked With
Daniel, Eugene Penberg
August 31, 2021
Kia of North Austin is always professional and helpful! Better than any dealership in the area. I travel out of my way to go here if possible. Better than any dealership in the area. I travel out of my way to go here if possible. More
by and32
Employees Worked With
Daniel Epstein, Eugene Penberg
August 31, 2021
I’m very well pleased, Excellent friendly service. Very professional and helpful staff. Always a pleasure visiting your dealership and having my wife’s car serviced. professional and helpful staff. Always a pleasure visiting your dealership and having my wife’s car serviced. More
by txric44
Employees Worked With
Eugene Penberg, Ben Klein
August 31, 2021
Prompt and straight to the point. There were no hidden fees, no prsssure in buying or feeling of been belittled. Will definitely go back for my next telluride! fees, no prsssure in buying or feeling of been belittled. Will definitely go back for my next telluride! More
by leylashaath
August 30, 2021
Service agent was very friendly and helpful. Work was completed ahead of estimated time. Quality of work was good. Location was clean and comfortable to wait. completed ahead of estimated time. Quality of work was good. Location was clean and comfortable to wait. More
by yodaks68
Employees Worked With
Eugene Penberg
August 27, 2021
Always helpful and pleasant. Have been coming here for years and have always had a great experience. Great staff and have a lyft service so I never have to wait around. years and have always had a great experience. Great staff and have a lyft service so I never have to wait around. More
by JOHNS_CKL
Employees Worked With
Daniel Epstein, Eugene Penberg
