Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Kia of North Austin
Austin, TX
2,147 Reviews
Our WHY-
We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process.
HOW?
*We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership.
*Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online!
*Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius.
*As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,147 reviews
September 06, 2021
Always professional service. Keeps my kia in good condition. Kept me informed about wait time. Clean waiting area. Free wi fi. Wait time was minimal condition. Kept me informed about wait time. Clean waiting area. Free wi fi. Wait time was minimal More
by SANDRAK39
Verified CustomerEmployees Worked With
Can’t remember his name. Excellent customer service , Eugene Penberg
September 06, 2021
This is the best kia Dealership , Mr. Shawn is always so Nice and all the other employees are Nice And polite. Thank You Kia for All You Do!!! Nice and all the other employees are Nice And polite. Thank You Kia for All You Do!!! More
by Bebe
Employees Worked With
Shawn, Eugene Penberg
September 05, 2021
The customer service is awesome at Kia North Austin, from the receptionist, to sales, to finance!!! This is the best experience I've had in years! They are fair. I got a great price for my trade in and now I the receptionist, to sales, to finance!!! This is the best experience I've had in years! They are fair. I got a great price for my trade in and now I absolutely love my new kia sportage! Living the dream! #ChooseKia More
by Tiffany
Employees Worked With
Miguel Guerrero
September 05, 2021
Shane was absolutely great! He was helpful. He was nice. He was friendly. He was considerate. He was knowledgeable and charismatic. He took great care of us and what we were looking for. He was friendly. He was considerate. He was knowledgeable and charismatic. He took great care of us and what we were looking for. More
by Melly Montemayor
Employees Worked With
Shane, Ben Klein
September 04, 2021
Awesome customer service and care both in sales and finance department. Wills and James worked their magic and got me into a newer car with a car payment to within my budget. Levi made the paperwor finance department. Wills and James worked their magic and got me into a newer car with a car payment to within my budget. Levi made the paperwork process smooth and easy. Thank you all for making this process easy. More
by Michelle S.
Employees Worked With
Wills Philyaw
September 04, 2021
Friendly and knowledgeable service advisors, super convenient ride service available while my vehicle was being serviced. Inside, there’s a fabulous coffee bar and snacks. convenient ride service available while my vehicle was being serviced. Inside, there’s a fabulous coffee bar and snacks. More
by SHANEMLAKE
Employees Worked With
Arturo
September 03, 2021
Service personnel not explaining what services consist of. Not paying attention to work already done. Overcharging customers for unnecessary work. Not happy with service at all. of. Not paying attention to work already done. Overcharging customers for unnecessary work. Not happy with service at all. More
by esdaile
Employees Worked With
Arturo Silva, Eugene Penberg
September 03, 2021
Excellent dealership. Everyone I spoke to was very knowledgeable and enthusiastic about their job. Destinie and Richard were great and an absolute pleasure to work with. Overall great experience. knowledgeable and enthusiastic about their job. Destinie and Richard were great and an absolute pleasure to work with. Overall great experience. More
by Karla Ibanez
Employees Worked With
Destinie Smith, Richard Williams
September 03, 2021
Everyone was very friendly and helpful. Richard was extremely knowledgeable and helped us a lot to figure our what we wanted. He was able to answer all our questions and was very hospitable. extremely knowledgeable and helped us a lot to figure our what we wanted. He was able to answer all our questions and was very hospitable. More
by rla989
Employees Worked With
Richard Williams
