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Kia of North Austin
Austin, TX
2,114 Reviews
Our WHY-
We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process.
HOW?
*We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership.
*Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online!
*Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius.
*As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,114 reviews
July 07, 2020
Excellent Customer Service - Thank you Manny In comparison to South Austin Kia off of H 35, Southwest Austin or Capitol Kia is absolutely wonderful. They would not give up on the problem of my ve In comparison to South Austin Kia off of H 35, Southwest Austin or Capitol Kia is absolutely wonderful. They would not give up on the problem of my vehicle. Manual was very communicative and helpful from the start. He repeatedly contacted the warranty company to urge them to complete the review process of my problem. I went to SouthAustin Kia to fix the same problem twice. They never fixed it. Manny kept in contact with me almost every day until my vehicle was fixed. Great care and service. Thank you! More
by Tiweipp1
Employees Worked With
Manual (Manny)
July 04, 2020
AWSONE SERVICE! WILLS IS THE BEST! He helped out with the whole process, and it was a breeze. Everything was explained perfectly and we understood everything! Will be going back most def!! 😊😊😊🤗🤗🤗🤗 whole process, and it was a breeze. Everything was explained perfectly and we understood everything! Will be going back most def!! 😊😊😊🤗🤗🤗🤗 More
by carinakarah
Employees Worked With
Josh lemieux , Wills Philyaw
July 04, 2020
Rich is legit the BEST! Would recommend him any day we were in and out in great timing! Let us know everything about the car! were in and out in great timing! Let us know everything about the car! More
by sarahbl91
Employees Worked With
June 28, 2020
This is my second purchase with Southwest Kia Austin. Wills is a great guy and cares about his customers. Also worked with Ivan on this deal. Ivan is very knowledgeable and cares about the customer. It w Wills is a great guy and cares about his customers. Also worked with Ivan on this deal. Ivan is very knowledgeable and cares about the customer. It was great working with Southwest Kia Austin and their very high caliber staff. More
by dennis
Employees Worked With
Wills Philyaw, Ivan Rodriguez
June 27, 2020
Wills was awesome, listened to what I wanted and got me the vehicle I needed for me and my family! The Kia family worked around our weird schedules & got us in and out quickly, which I appreciated! THANK the vehicle I needed for me and my family! The Kia family worked around our weird schedules & got us in and out quickly, which I appreciated! THANKS! More
by Tracy A
Employees Worked With
Eugene Penberg, Wills Philyaw
June 27, 2020
Excellent Service. Very professional. Amazing! Michael Webb took his time to explain absolutely everything he knows. I will definite recomend him for a future purchase. Webb took his time to explain absolutely everything he knows. I will definite recomend him for a future purchase. More
by J. Fernandez
Employees Worked With
Michael Webb
June 24, 2020
Mike is very knowledge about all the Kia's vehicles he showed us. He was very nice and helpful! I love my new Telluride! This is my third Kia purchase. showed us. He was very nice and helpful! I love my new Telluride! This is my third Kia purchase. More
by Artsiegurl
Employees Worked With
Vance Messick, Michael Webb
June 23, 2020
Great experience. I was allowed to go at my own pace and research and shop. This is the most comfortable I’ve ever felt buying a car. research and shop. This is the most comfortable I’ve ever felt buying a car. More
by Rich Smith
Employees Worked With
Z in finance and Grace in service. , Wills Philyaw
June 19, 2020
They are very nice people. Ask all the appropriate questions to get to know you, so they know what type of vehicle your needing for you and your family questions to get to know you, so they know what type of vehicle your needing for you and your family More
by Janaecg3
Employees Worked With
Michael Webb
