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Kia of North Austin

Austin, TX

4.8
1,842 Reviews
Our WHY- We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process. HOW? *Our non-commissioned sales professionals are focused on meeting your needs to ensure you are satisfied throughout the entire buying experience. *We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership. *Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online! *Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius. *As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
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13175 N US Hwy 183

Austin, TX

78750

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Showing 1,842 reviews

March 16, 2019

A+ service Came into Kia to test drive a hybrid. I met Wills and he was very helpful. The hybrid was too small but Wills showed me some other options and took More

by Kiakar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wills Philyaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Bedolla, Ben Klein
Mar 19, 2019 -

Kia of North Austin responded

We are so happy we could help! Thank you for that compliment about our aesthetically pleasing models as well.

March 13, 2019

Great They are nice and friendly people help me look what kind of car I like. They are kind people work with you until you decide More

by Vchow04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abel Lopez
Mar 14, 2019 -

Kia of North Austin responded

Thank you for the kind words! We are happy to hear we could help! Thank you again and congrats on your new vehicle!

March 06, 2019

Great experience. Ask for Wills! From the moment we walked in the door, Wills was exuberantly helpful. There were no high pressure tactics, just happy optimism. I returned a few days More

by LisaP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wills Philyaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody, Jeremiah
Mar 06, 2019 -

Kia of North Austin responded

We are happy we could help! We do our best to ensure the best car buying/servicing experience to every guest no matter the circumstance. We are proud to call you a member of our dealership family!

March 06, 2019

Sahil Kumar is amazing Came for used vehicle however Sahil guided and informed how better it will be for me to get a new vehicle. He walked me thru the entire process, expla More

by Kierra Allen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sahil Kumar
Mar 06, 2019 -

Kia of North Austin responded

Kierra, we are so very happy we could be of assistance! Thank you for your kind words and congrats on your new Kia Soul!

March 06, 2019

Sahil was awesome!!!! Our experience at Southwest Kia was wonderful. Sahil was very informative and helpful! He got us an amazing deal on our new Kia! If you want the best More

by Deedeeoptima
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sahil Kumar
Mar 07, 2019 -

Kia of North Austin responded

Thank you! We are happy we could find the right vehicle for you. If you have any questions, do not hesitate to reach out to us. Congratulations on your new car!

March 03, 2019

Thankful for the hard work Wills is the best salesman I have ever met or worked with. He goes over and above what is asked of him.....I would recommend anyone to come to Southwe More

by Cindy's Auto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wills Philyaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vance Messick
Mar 04, 2019 -

Kia of North Austin responded

Thank you, Cindy! This is the type of experience we like to offer our guests. Thank you again and congrats on your new car!

February 28, 2019

Awesome experiencia with Sahil Kumar Sahil Kumar was my sales persón. He Made sure to take good care of me and my husband during the visit. Great deal given by him for our New car. He is More

by Fanny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sahil Kumar
Mar 01, 2019 -

Kia of North Austin responded

Fanny, thank you so much for the kind words! We are happy we could help find you the right new vehicle. Thank you again and congrats on your new car!

February 22, 2019

Buying a new Kia Sedona Buying this car was a new experience. Most of the actually picking out of a car was done all online. When we arrived at the dealership the car we had More

by Javajudilynn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sahil Kumar
Feb 25, 2019 -

Kia of North Austin responded

We are thrilled to hear about how seamless your car buying experience was. Thank you and congrats on your new vehicle!

February 22, 2019

Sahib Kumar was great Great experience! Worked a great deal with me And I was very satisfied! I worked with Sahil kunar and he was very friendly and worked very fast ! I wo More

by Jasmineh1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sahil Kumar
Feb 25, 2019 -

Kia of North Austin responded

Thank you for the kind review! We are always happy to help!

February 15, 2019

This is a CIRCUS not a car dealership Long story short, we went in looking to purchase a brand new vehicle, Sales Manager Derek was extremely unprofessional (he got pissed and walked away More

by S93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Derek Martinez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2019 -

Kia of North Austin responded

Mr. Tham, We have reached out to you regarding your experience. Our apologies that we were unable to agree on pricing. Your review does not represent how we do business here. Respectfully, Ben Klein GM Best Regards,

Feb 22, 2019 -

S93 responded

Pricing was not the main issue with the dealership, as you can see that is the only aspect that I gave anything more than the minimum of 1 star. I was initially attracted to the dealership because of its competitive pricing. I was foolish enough to try to make things work because of its competitive pricing. However, I finally realized that the staff at the dealership were incompetent and irresponsible. It is not worth saving a little money to endure such terrible services. Ended up spending a little more at Kia of South Austin for the same car, but I was happy spending every single extra dollar. I highly recommend Kia of South Austin over SouthWest Kia- Austin.

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