Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Kia of North Austin
Austin, TX
2,115 Reviews
Our WHY-
We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process.
HOW?
*We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership.
*Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online!
*Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius.
*As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,115 reviews
May 07, 2020
Wills was super nice and picked our new SUV on the first try! The one we test drove is the one we took home!! He was up front and honest about everything too. Thank you Wills for everything. try! The one we test drove is the one we took home!! He was up front and honest about everything too. Thank you Wills for everything. More
by jessicaleibas03
Employees Worked With
Wills Philyaw
April 18, 2020
We had a very positive experience at Southwest Kia. Mike Webb took great care of us and we are enjoying our new Optima. Thanks for the great care! Webb took great care of us and we are enjoying our new Optima. Thanks for the great care! More
by Margaret.newsom
Employees Worked With
Derek Martinez, Michael Webb
April 17, 2020
Wills was an awesome salesman he was patient and understanding he was real with the sale, we will definitely buy with him again . Thank you to Willis , Cody and Z for the fast and great car buying e understanding he was real with the sale, we will definitely buy with him again . Thank you to Willis , Cody and Z for the fast and great car buying experience. Southwest Kia is our go highly recommended them. Thanks again guys !! More
by ruthreyes714
Employees Worked With
Cody and “Z” in finance , Wills Philyaw
April 17, 2020
Wills was awesome. Very easy, low stress, efficient buying process. Knows his product very well and very personable. I would strongly recommend him for anyone seeking a Kia in Central Texas. buying process. Knows his product very well and very personable. I would strongly recommend him for anyone seeking a Kia in Central Texas. More
by silly123
Employees Worked With
Vance Messick, Wills Philyaw
April 17, 2020
Wills was a great rep. He went way above and beyond. Usually buying cars is a nightmare, but Southwest Kia and Wills made it easy, painless and fast! I highly recommend buying your car from Wills at Kia Usually buying cars is a nightmare, but Southwest Kia and Wills made it easy, painless and fast! I highly recommend buying your car from Wills at Kia! More
by Josh
Employees Worked With
Wills Philyaw
April 17, 2020
Mike And Josh were excellent when dealing with us and we left feeling like we had been taken car of. Would highly recommend Mike to anyone as a dealer and Josh took care of us in the finance department. left feeling like we had been taken car of. Would highly recommend Mike to anyone as a dealer and Josh took care of us in the finance department. More
by noahkeats
Employees Worked With
Michael Webb
March 27, 2020
Very Professional and knowledgeable. Knew every detail about the KIA Stringer and all the saftey mechanism that were on KIA Stringer. Definitely deserves a 10 out 10 for customer service. Thanks. about the KIA Stringer and all the saftey mechanism that were on KIA Stringer. Definitely deserves a 10 out 10 for customer service. Thanks. More
by Sherryan_strks
Employees Worked With
Marcus Hasean Marion
March 21, 2020
Mike Webb was amazing! Truly a great experience from beginning to end. I would highly recommend him and all of Southwest Kia to any friend or family member! beginning to end. I would highly recommend him and all of Southwest Kia to any friend or family member! More
by Joshuabevil
Employees Worked With
Vance Messick, Eugene Penberg, Michael Webb
March 20, 2020
I went into Kia not expecting to find what I wanted. But Michael and the rest of the Southwest Kia family went above and beyond and made it happen! I will forever be a Kia owner and wouldn’t want to go to a Michael and the rest of the Southwest Kia family went above and beyond and made it happen! I will forever be a Kia owner and wouldn’t want to go to any other Kia dealership. Michael was VERY knowledgeable about all the vehicles I was interested in, esp the Telluride. It made me fall in love with it even more after seeing all the bells and whistles and the ‘standard’ items they come with. It was a great experience and everyone was very friendly, nice, respectful and diligent. Thank you for making yet another experience memorable! More
by dolphin422
Employees Worked With
Michael Webb
