Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Kia of North Austin
Austin, TX
2,118 Reviews
Our WHY-
We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process.
HOW?
*We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership.
*Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online!
*Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius.
*As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,118 reviews
January 25, 2020
Michael was a huge help the entire way. The process was streamlined where nothing felt it took too long. The finance manager as well as the credit agent were unbeleavbly helpful in helping me get financed. streamlined where nothing felt it took too long. The finance manager as well as the credit agent were unbeleavbly helpful in helping me get financed. I owe all of these guys a million. More
by Christianpetite
Employees Worked With
Finance Manager, super nice guy. , Michael Webb
January 25, 2020
After searching for a car for 2 weeks i came across the Explorer at SW KIA, they had a trem5 staff that made my visit so effortless, and made my car buying process great!!!!! Explorer at SW KIA, they had a trem5 staff that made my visit so effortless, and made my car buying process great!!!!! More
by mr.martin1988
Employees Worked With
Vance Messick, Eugene Penberg, Ivan Rodriguez
January 24, 2020
The first thing I noticed was Rudy was very attentive but not pushy. Very knowledgeable. Gave us time to think about things, followed up but again not pushy. Got us the car we wanted with the best price poss not pushy. Very knowledgeable. Gave us time to think about things, followed up but again not pushy. Got us the car we wanted with the best price possible. Very courteous. More
by Blanca Hernandez
Employees Worked With
Vance Messick, Eugene Penberg, Rudy Martinez
January 24, 2020
Loved that the process of purchasing was non- pressured and we were offered several buying opfions. Salesman Rudy Martinez was courteous, very professional and fun to work with. Overall exellent experience and we were offered several buying opfions. Salesman Rudy Martinez was courteous, very professional and fun to work with. Overall exellent experience and I highly recommend this Dealership and Rudy to anyone looking to buy a car. More
by Superacc
Employees Worked With
Vance Messick, Rudy Martinez
January 23, 2020
Lots of help, love my KIA. Beautiful car at a beautiful price. Look forward to years of driving smiles. Thanks to everyone at Southwest KIA. price. Look forward to years of driving smiles. Thanks to everyone at Southwest KIA. More
by terrylevi47
Employees Worked With
Vance Messick, Eugene Penberg, Rudy Martinez
January 22, 2020
michael & southwest kia austin were super helpful in finding me a car. i totaled my car on saturday & left the dealership monday with my new car! finding me a car. i totaled my car on saturday & left the dealership monday with my new car! More
by chelseaham4
Employees Worked With
Joshua , Michael Webb
January 22, 2020
Rudy was truly awesome! Thank you so much for helping us find our new car, we appreciate all your hard work! Would recommend buying your next car from Rudy!! find our new car, we appreciate all your hard work! Would recommend buying your next car from Rudy!! More
by The Millers
Employees Worked With
Rudy Martinez
January 20, 2020
Amazing Customer Service Ben and Marcus were absolutely amazing in providing me with the education and information that I needed to make the best decision to buy the car that Ben and Marcus were absolutely amazing in providing me with the education and information that I needed to make the best decision to buy the car that I needed. More
by ACabrera523
Employees Worked With
Ben Klein, Marcus Hasean Marion
January 19, 2020
Considerate service I love that I can just hang out while my car is being serviced, as I live too far away to just drop it off and wait at home. All of the service emplo I love that I can just hang out while my car is being serviced, as I live too far away to just drop it off and wait at home. All of the service employees have been great, especially Daniel. He really seems to care about customers, keeping them informed and striving to give them the best deal possible. The service department alone would encourage me to continue being part of the Kia “family”. More
by dona.loethen
Employees Worked With
Daniel, Eugene Penberg
