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Kia of North Austin
Austin, TX
2,118 Reviews
Our WHY-
We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process.
HOW?
*We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership.
*Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online!
*Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius.
*As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,118 reviews
January 17, 2020
I had a good experience purchasing my vehicle. Rudy was accommodating and helpful! He did his best to get me a good deal on my vehicle and made sure I was satisfied with my purchase. accommodating and helpful! He did his best to get me a good deal on my vehicle and made sure I was satisfied with my purchase. More
by Melissa S.
Employees Worked With
Rudy Martinez
January 16, 2020
Good service Manny was excellent in his customer service and kept me apprised of the progress of my appointment. I am glad to work with him again. Manny was excellent in his customer service and kept me apprised of the progress of my appointment. I am glad to work with him again. More
by Heronjp
Employees Worked With
Manny
January 13, 2020
This is our 3rd car from this dealership. Outstanding staff and service! Thanks to Mike Webb especially! The service area is also so efficient and friendly! staff and service! Thanks to Mike Webb especially! The service area is also so efficient and friendly! More
by JT
Employees Worked With
Joshua in finance and also Mike’s supervisor, Michael Webb
January 12, 2020
Once I was ready to purchase my vehicle the process took maybe 2 hours. That time frame includes washing and getting car ready for delivery. My salesperson took the time to go over the new features on the maybe 2 hours. That time frame includes washing and getting car ready for delivery. My salesperson took the time to go over the new features on the car. I highly recommend this dealership to anyone looking to buy a Kia. My salesperson was named Willis. More
by Arnita
Employees Worked With
Jason in fiance?, Wills Philyaw
January 12, 2020
We made a decision to either upgrade or refinance are .... we choice to test the waters . So we went back to SOUTHWEST KIA AUSTIN and had wonderful experience with Wills, very professional and work hard .... we choice to test the waters . So we went back to SOUTHWEST KIA AUSTIN and had wonderful experience with Wills, very professional and work hard to meet are needs and have us a breath of fresh air... the finance team (Lemuix) was very patient and honest with us with us and also work hard to meet are needs...Thanks Kia ... PS THANK YOU VICKI More
by DevandDez04
Employees Worked With
Lemuix.... Vicki DonJuan, Wills Philyaw
January 12, 2020
Overall Great Experience. The KIA staff was Super Friendly, Prompt, and Professional. Highly Recommend. Thank you SouthWest KIA and Special Thank you to Wills in the Sales Department. Friendly, Prompt, and Professional. Highly Recommend. Thank you SouthWest KIA and Special Thank you to Wills in the Sales Department. More
by Happy Customer
Employees Worked With
Wills Philyaw
January 10, 2020
I've always dreaded the car buying process. However, I never felt pressured by Wills. As someone in sales, it's easy to identify top notch talent. never felt pressured by Wills. As someone in sales, it's easy to identify top notch talent. More
by ray
Employees Worked With
Vance Messick, Wills Philyaw
January 10, 2020
Wills was great! Personable & honest. He & everyone at Southwest Kia were so polite, & made me feel right at home. 10 of 10 would go back again. Southwest Kia were so polite, & made me feel right at home. 10 of 10 would go back again. More
by Crazyray555
Employees Worked With
Jeremiah Goree, Wills Philyaw
January 06, 2020
I was completely satisfied with EVERYTHING! As a first time car buyer I went in nervous but Marcus made my first experience comfortable and calming. I went in knowing what I wanted and he helped As a first time car buyer I went in nervous but Marcus made my first experience comfortable and calming. I went in knowing what I wanted and he helped me get exactly that. He was definitely working in my best interest. I would HIGHLY RECOMMEND. More
by emiliano.gauna01
Employees Worked With
Marcus Hasean Marion
January 04, 2020
Great customer service Friendly staff and listened to our needs and budget. Didn’t feel pressured constantly to go above budget. Fairly quick process as well. Clean bathroom Friendly staff and listened to our needs and budget. Didn’t feel pressured constantly to go above budget. Fairly quick process as well. Clean bathrooms! More
by AH2424
Employees Worked With
Luke, Michael Webb
