Kia of North Austin

Excellent customer service and organized environment and appointments. I would recommend it for convenience, not for pricing. appointments. I would recommend it for convenience, not for pricing. More

They were very helpful in getting ne in and out on my first service visit. They were backlogged and I was on my lunch break. They also took initiative to check on the status of my car. I watch the servic first service visit. They were backlogged and I was on my lunch break. They also took initiative to check on the status of my car. I watch the service guy do the work and felt he was very thorough. I had a really pleasant first experience. More

Estimated wait for oil change due to the amount of people in line was close to 3 hours. They were able to service and complete my car around an hour. This included a few recommendations like wipers and cabin in line was close to 3 hours. They were able to service and complete my car around an hour. This included a few recommendations like wipers and cabin filter so I know they did the multi point inspection in that time. More

Appreciate the help I got this weekend. Everything was smooth and easy from start to finish Everything was smooth and easy from start to finish More

Prompt and excellent attention. Really friendly and kind. No complains in the service . I like it. Really friendly and kind. No complains in the service . I like it. More

I was able to get an appointment next day. Zach was my service advisor and he was friendly, courteous, knowledgeable. Answered my questions. I didn't have to wait very long to get the oil c Zach was my service advisor and he was friendly, courteous, knowledgeable. Answered my questions. I didn't have to wait very long to get the oil changed. Recommendations were made for necessary maintenance tasks but there was no pressure, I declined at this time. Parts folks were friendly as was Christie the cashier. Facility was clean and seemed to be very well run. I didn't purchase my vehicle at this dealership but glad I took it there for service. Will return in the future. More

I had such an amazing experience leasing my K5 from Kia of North Austin. I reached out to the store on their website and Meriah was super helpful in confirming the K5 I wanted was there before I drove the of North Austin. I reached out to the store on their website and Meriah was super helpful in confirming the K5 I wanted was there before I drove there Adam was so nice and answered all of my questions, financing was a breeze and I absolutely love all the cool features my new K5 has. I will be sending all my family and friends to Kia of North Austin and without a doubt would recommend them to anyone looking for their next vehicle! More

The service is fast and the service is first class. I always use Kia in north Austin and plan to use them in the future. I always use Kia in north Austin and plan to use them in the future. More

I would 100% work with Jerome and Bailey again. They gave me the best customer experience I could’ve asked for and are the absolute reason for my rating. They gave me the best customer experience I could’ve asked for and are the absolute reason for my rating. More

Helpful, professional and knowledgeable staff in service department and salesperson was very friendly and not high pressure at all. department and salesperson was very friendly and not high pressure at all. More