Back

Kia of North Austin

Austin, TX

4.8
2,115 Reviews
Our WHY- We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process. HOW? *We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership. *Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online! *Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius. *As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
Contact Dealership

13175 N US Hwy 183

Austin, TX

78750

Directions

By Type

Showing 2,115 reviews

July 29, 2019

Very happy customer I came in unsure if I’d be able to get something I could afford but Lauren helped me with everything and kept me at a good payment I would definitely More

by Chanell43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Gaylord
Jul 30, 2019 -

Kia of North Austin responded

We are thrilled to hear we could find you a vehicle at a price that was right for you. Thank you for the kind review and recommendation. If you need anything, do not hesitate to reach out to us!

July 29, 2019

I got ghosted After being in contact with Andrew about a car price, he stopped communicating with me. I was never rude, hostile, or made a ridiculous request. More

by Lookingforquality
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Andrew Rodriguez
Jul 30, 2019 -

Kia of North Austin responded

We apologize about your loss of contact and are currently investigating to figure what went wrong. In the meantime, I would like to get in contact with you so I am providing my direct contact information below. Ben Klein | General Manager b.klein@southwestkia.com

July 26, 2019

Optima Girl I bought a Honda Civic earlier this month and wasn’t enjoying it. Went to SW Kia Austin, my salesperson Sahil helped me and got me a deal that I can’t More

by Marlyn81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sahil Kumar
Jul 29, 2019 -

Kia of North Austin responded

Don't mention it! We are always happy to help our guest!

July 26, 2019

Telluridin' off the lot! No frills, no bull! Lauren was awesome to work with on my new Kia Telluride purchase. Don't let the car dealer stigma get you down. Lauren is the real More

by Thrak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Gaylord
Jul 26, 2019 -

Kia of North Austin responded

Thank you! We strive to create an easy and accessible car-buying experience that breaks that very stigma. Thank you again for the kind review and congrats on your 2020 Kia Telluride!

July 26, 2019

Great car buying experience with Sahil Best experience a the dealership. Everybody was great specially Sahil who got us a great deal on a Kia Soul. Thank you southwest Kia Austin. Keep it u More

by Andrew Lofters
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sahil Kumar
Jul 26, 2019 -

Kia of North Austin responded

Andrew, we are happy we could provide you with an excellent car-buying experience! Thank you for the kind review and congrats on your new Kia Soul!

July 26, 2019

Sahil is amazing If you are looking for the best deal, you should see Sahil Kumar. My most pleasant experience in car buying is at Southwest Kia Austin with Sahil. My More

by Susan Sandberg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sahil Kumar
Jul 26, 2019 -

Kia of North Austin responded

Susan, that compliment means the world to us. We strive to provide excellence in all we do and reviews like yours prove to us that we are doing something right!

July 25, 2019

Overall great experience Overall a great experience at the dealership from the moment I stepped in and till I got out, I was made really comfortable. Sahil did an awesome job More

by AngelaJoh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sahil Kumar
Jul 26, 2019 -

Kia of North Austin responded

We make it a daily mission to provide excellence in all we do. When a guest steps onto our lot we want to ensure them that we are here to help them in any way we can. Thank you for the kind review!

July 25, 2019

Great experience! Southwest Kia was extremely helpful. I've been buying cars from them since 2005 and never had any issues. I would recommend them to anyone, any day! More

by Louddrums
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Bedolla, Lauren Gaylord
Jul 26, 2019 -

Kia of North Austin responded

Thank you for the kind review and for being a loyal member of our dealership family!

July 24, 2019

First Car purchase Awesome experience at Southwest Kia Austin. Sahil Kumar was awesome at explaining my options and getting the best deal for me.Awesome experience at So More

by Carolyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sahil Kumar
Jul 24, 2019 -

Kia of North Austin responded

Carolyn, we are so happy we could find you a good deal on your new vehicle! Thank you for the kind review!

July 23, 2019

Happy Forte Customer As a former car salesman, I have to say this was one of the easiest experiences I've had buying a car. The first two cars I purchased in my life, I ha More

by Servio Vega
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sahil Kumar
Jul 24, 2019 -

Kia of North Austin responded

Servio, as a former car salesman yourself, you know the stigma that is attached to car-buying. We are happy we could break that stigma and provide you with a great car-buying experience. Thank you for your kind review and congrats on your new vehicle!

...
170
...