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Kia of North Austin

Austin, TX

4.8
2,115 Reviews
Our WHY- We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process. HOW? *We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership. *Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online! *Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius. *As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
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13175 N US Hwy 183

Austin, TX

78750

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Showing 2,115 reviews

February 22, 2019

Buying a new Kia Sedona Buying this car was a new experience. Most of the actually picking out of a car was done all online. When we arrived at the dealership the car we had More

by Javajudilynn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sahil Kumar
Feb 25, 2019 -

Kia of North Austin responded

We are thrilled to hear about how seamless your car buying experience was. Thank you and congrats on your new vehicle!

February 22, 2019

Sahib Kumar was great Great experience! Worked a great deal with me And I was very satisfied! I worked with Sahil kunar and he was very friendly and worked very fast ! I wo More

by Jasmineh1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sahil Kumar
Feb 25, 2019 -

Kia of North Austin responded

Thank you for the kind review! We are always happy to help!

February 15, 2019

This is a CIRCUS not a car dealership Long story short, we went in looking to purchase a brand new vehicle, Sales Manager Derek was extremely unprofessional (he got pissed and walked away More

by S93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Derek Martinez
Feb 18, 2019 -

Kia of North Austin responded

Mr. Tham, We have reached out to you regarding your experience. Our apologies that we were unable to agree on pricing. Your review does not represent how we do business here. Respectfully, Ben Klein GM Best Regards,

Feb 22, 2019 -

S93 responded

Pricing was not the main issue with the dealership, as you can see that is the only aspect that I gave anything more than the minimum of 1 star. I was initially attracted to the dealership because of its competitive pricing. I was foolish enough to try to make things work because of its competitive pricing. However, I finally realized that the staff at the dealership were incompetent and irresponsible. It is not worth saving a little money to endure such terrible services. Ended up spending a little more at Kia of South Austin for the same car, but I was happy spending every single extra dollar. I highly recommend Kia of South Austin over SouthWest Kia- Austin.

February 13, 2019

Great service Working with Will and Brandon was amazing, I would definitely recommend them. They were able to help me buy a car that was within my budget More

by mneza2000@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Zehr, Wills Philyaw
Feb 13, 2019 -

Kia of North Austin responded

Thank you for your kind words. We are so happy to hear you were able to find the vehicle that was right for your needs and within your budget. Congrats on your new car!

January 30, 2019

Great Customer Service and MAINTENANCE Support Been coming since 2011 and even though got 150K on the Sorento, still go to KIA Southwest for maintenance. John Sheeks is TERRIFIC ADVISOR! Al More

by scottc6713
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Sheeks
Feb 01, 2019 -

Kia of North Austin responded

These are the experiences we strive to provide day-in and day-out! Thank you for your kind words!

January 26, 2019

Great, easy experience Kumar was super helpful and knowledgeable about the Prius! Was able to test drive a couple different options and figure out which one worked best for More

by Lily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sahil Kumar
Jan 29, 2019 -

Kia of North Austin responded

Lily, thank you for the kind words and congrats on the new car!

January 26, 2019

Kumar is awesome! Kumar helped me so much with getting me the car that was absolutely perfect for me, did everything i’d expect a perfect salesman to do and he pulled i More

by Jay1o1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sahil Kumar
Jan 29, 2019 -

Kia of North Austin responded

Thank you for the kind words! We are happy we could help!

January 26, 2019

Happy surprise! Manny checked me in both times I visited for repairs, first for damage repairs and a week later to change out parts that had been ordered for addit More

by Oldnursey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny and Sergio, my very serious but patiently informative mechanic.
Jan 29, 2019 -

Kia of North Austin responded

We are always here and happy to help! Appointments keep things organized but we understand sometimes those things are out of a drivers control and need immediate assistance. In those instances, we are just as happy to help!

January 25, 2019

Trade in for new vehicle. Went in to trade in vehicle. Was given the opportunity to buy a new one. Salesmen did their best to provide opportunities. Finance was direct and swif More

by Deya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wills Philyaw, Matthew Howell, Alex Bedolla
Jan 29, 2019 -

Kia of North Austin responded

Deya we are happy we could help! Don't hesitate to reach out if you need anything!

January 22, 2019

Great service Mr. Kumar was bery courteous and helpful today and he made a great effort to make sure all of my needs were met in regards to buying a car. More

by Chrispaul3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sahil Kumar
Jan 23, 2019 -

Kia of North Austin responded

Thanks for the kind words and congrats on the new vehicle!

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