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Kia of North Austin

Austin, TX

4.8
2,115 Reviews
Our WHY- We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process. HOW? *We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership. *Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online! *Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius. *As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
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13175 N US Hwy 183

Austin, TX

78750

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Showing 2,115 reviews

January 04, 2019

Great customer service . The sales person treated me well and worked great on my needs. Nice dealership and would recommend others to buy a Kia from here. More

by Mike m
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Williams
Jan 08, 2019 -

Kia of North Austin responded

Mike, thank you for your kind words. We are happy to hear you had a great car buying experience. Congratulations on the new car!

January 02, 2019

Best experience for getting my first car Everyone was respectful and understanding from the moment I walked in. Instead of pushing me to get the highest end vehicle possible, they narrowed do More

by Fedoraman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sahil Kumar, Wills Philyaw
Jan 02, 2019 -

Kia of North Austin responded

Fedoraman, your car-buying experience is our standard. Car buying should be personalized and stress-free. Thank you for your kind words, we are happy to hear we found the right vehicle for your needs!

January 02, 2019

Customer Service In the market for a new car, Southwest KIA is #1, and have the 2 Best Salesmen, Alex,& Wills, the go to Professionals. Outstanding service! More

by Carguys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wills Philyaw, Alex Bedolla
Jan 03, 2019 -

Kia of North Austin responded

Thank you for the kind comments! We appreciate that #1 ranking!

December 31, 2018

Best Experience! Wills made the buying experience fun and easy. This process was quite possibly the best car buying experience we have had. Will definitely recommend More

by pac1987
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wills Philyaw
Jan 02, 2019 -

Kia of North Austin responded

Thank you for kicking off the new year with us and congratulations on the new car!

December 27, 2018

Wills and the Kia team were amazing! Very pleasurable experience overall! Amazing customer service, friendly team, and beautiful location. I would definitely recommend Kia, especially Wil More

by Dianatorres428
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colby and Cody , Wills Philyaw, Alex Bedolla
Dec 27, 2018 -

Kia of North Austin responded

Diana, We set high standards for ourselves in all areas of customer service. Reviews like yours are evidence that we are providing the best car-buying experience possible.

December 26, 2018

Great car buying experience Everyone was super helpful today. I had a great car buying experience. Ivan was very knowledgeable and friendly. I was able to handle everything in a More

by Cassandra Baker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ivan Rodriguez
Dec 27, 2018 -

Kia of North Austin responded

Cassandra, thank you for the kind comments! We are always happy to help! Congrats on the new car!

December 26, 2018

Excellent experience. I bought a car last year and had a great experience with Wills and the finance team at Southwest Kia. Unfortunately, I had to buy a car again since I More

by vincefg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vance Messick, Wills Philyaw, Alex Bedolla
Dec 27, 2018 -

Kia of North Austin responded

Vince, we are sorry to hear about your accident. We are happy we could get you in the right vehicle and make the whole process enjoyable!

December 24, 2018

A+ for Customer Service The whole environment was welcoming, Rich W. was amazing in answering every one of my questions with a smile and without putting any pressure on me. H More

by Austin coastie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Williams
Dec 26, 2018 -

Kia of North Austin responded

Austin, thank you for your kind words. We are happy to hear you had a terrific experience at our dealership! Congratulations on the new car!

December 19, 2018

Awesome Salesman and Finance Employee I met Estaban and he was totally awesome, he is a very knowledge in knowing his vehicles and he was very professional. To him it did not look like a More

by Martha Cervantes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William (Bill) Little
Dec 26, 2018 -

Kia of North Austin responded

Martha, whether it is servicing or purchasing, car-buying should not be a job or a chore, it should be an experience. That is the standard we strive for every day. We are happy to hear your experience lived up to our standard!

December 16, 2018

Looking to buy a car Richard was wonderful. He made sure that the car that I wanted had everything. He worked with my needs and got me that car that I was looking for. More

by GabrielaElaine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Williams
Dec 26, 2018 -

Kia of North Austin responded

Gabriela, thank you for the kind words. We are happy we could find the perfect vehicle for you.

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