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Kia of North Austin
Austin, TX
2,115 Reviews
Our WHY-
We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process.
HOW?
*We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership.
*Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online!
*Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius.
*As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,115 reviews
December 12, 2018
Excellent Customer service I came in to Southwest KIA and was immediately greeted by the associate Richard Williams. I had already picked out the car I was looking for online an I came in to Southwest KIA and was immediately greeted by the associate Richard Williams. I had already picked out the car I was looking for online and showed it to him, in about 5 minutes he was able to locate the car and we were able to look at it and test drive it right then. Richard was very kind and knowledgable about the vehicle and took the time to get to know me which made me feel welcome. My only complaint is the time in which it took to go over the details of the buy and sign all the paperwork (we were there for a total of about 3 to 4 hours). Other than that I was satisfied with my purchase and KIA for being so friendly and welcoming. I will definitely recommend Southwest KIA to my friends and family! More
by jduran1995
Employees Worked With
Richard Williams
December 07, 2018
Best Service Advisor in Austin Gene is the best service advisor. I have been taking my cars to him since 2014. I will not go anywhere, prefer to go to dealer as I trust Gene in any Gene is the best service advisor. I have been taking my cars to him since 2014. I will not go anywhere, prefer to go to dealer as I trust Gene in any car repairs. Excellent Customer Service, Professional, knowledgeable and will go the extra mile. “Best Service Award”!!! I just bought another Kia an Ivan was a great salesperson made purchase easy and fun. More
by Ips
Employees Worked With
Ivan Ridriguez, Eugene Penberg, Ivan Rodriguez
December 01, 2018
Wills made it easy!!! My dealer Wills Philyaw was very welcoming and helpful in helping me get a new Sportage!!! Would highly recommend Wills Philyaw to friends and family, My dealer Wills Philyaw was very welcoming and helpful in helping me get a new Sportage!!! Would highly recommend Wills Philyaw to friends and family, More
by gdt1985!
Employees Worked With
Brian Hall, Vance Messick, Wills Philyaw
November 26, 2018
Amazing place to buy a car! The car salesman was very polite and helpful. Super enthusiastic and willing to do whatever it took to get us the best car and at the best rate. Very The car salesman was very polite and helpful. Super enthusiastic and willing to do whatever it took to get us the best car and at the best rate. Very statisfied with the service. More
by Nicksheff20
Employees Worked With
Richard Williams
November 21, 2018
Look no further than SW KIA! Rich is a great salesperson Who cares about his customers. We have purchased several vehicles from him and will be returning for years to come. We ent Rich is a great salesperson Who cares about his customers. We have purchased several vehicles from him and will be returning for years to come. We enthusiastically recommend him and SW Kia to anyone! More
by Keegan713
Employees Worked With
Ben Klein, Cody Frazier, Richard Williams, Alex Bedolla
November 20, 2018
Buying our Chevy equinox The process was super fast, enjoyable and the staff were so welcoming and friendly. Highly recommend visiting Southwest Kia! From the moment we walked The process was super fast, enjoyable and the staff were so welcoming and friendly. Highly recommend visiting Southwest Kia! From the moment we walked in i knew we made the right decision. More
by Deannabriscoe
Employees Worked With
Wills Philyaw
November 20, 2018
Spectacular service Mr. Wills gave me the ultimate customer service experience from beginning to end. He made sure I was happy with my purchase and explained any question Mr. Wills gave me the ultimate customer service experience from beginning to end. He made sure I was happy with my purchase and explained any questions I had in detail. Will but from him again. More
by ladycy
Employees Worked With
Wills Philyaw, Alex Bedolla
November 19, 2018
Purchased my 5th Kia Daniel did a great job and I’m super satisfied with my purchase. This dealership is always fair and it didn’t take too long to get me a good deal. Daniel did a great job and I’m super satisfied with my purchase. This dealership is always fair and it didn’t take too long to get me a good deal. More
by Jbrowngirl
Employees Worked With
Daniel Lopez
November 10, 2018
Used car purchase We purchased a 2014 Mustang convertible from this dealership. Our friendly salesman Richard was very helpful and knowledgeable about the car, which h We purchased a 2014 Mustang convertible from this dealership. Our friendly salesman Richard was very helpful and knowledgeable about the car, which helped us make our decision to purchase it. Vance in Finance worked with us to meet our expectations on loan payments and explained everything is easily understandable terms. Everyone that we encountered while at the dealership was friendly and helpful, making for an enjoyable car shopping experience. More
by phamb
Employees Worked With
Vance Messick, Richard Williams
November 07, 2018
Awesome experience at Southwest Kia We had an awesome experience buying our used 2015 Prius C from Southwest Kia. The profesionalism and courtesy of everyone at Southwest Kia sets them We had an awesome experience buying our used 2015 Prius C from Southwest Kia. The profesionalism and courtesy of everyone at Southwest Kia sets them apart from other dealerships. Justus Bosquez made our visit a great experience. Great job Southwest Kia. We will recommend you to all our friends and family. More
by FastZX6R
Employees Worked With
Susan Idais, Justus Bosquez
