Kia of North Austin

Excellent dealership. Everyone is very professional. I definitely recommend them for any type of vehicle you're looking for. Everyone is very professional. I definitely recommend them for any type of vehicle you're looking for. More

Our new vehicle had to be returned to the dealership for an air conditioning repair. Although this should not happen with a brand new vehicle, the Service Department quickly diagnosed the problem and repair an air conditioning repair. Although this should not happen with a brand new vehicle, the Service Department quickly diagnosed the problem and repairs were made the same day. Overall we are very happy with our new vehicle and highly recommend this dealership. Luis and Chris were a pleasure to work with and the Service Department staff was courteous and professional. Although we don’t live close to this dealership, we will be returning here for all of our service needs. More

Great service! Daniel, my service advisor was great at communicating. My car was in and out of the shop in a timely manner. Would highly recommend this location! Daniel, my service advisor was great at communicating. My car was in and out of the shop in a timely manner. Would highly recommend this location! More

My service representative, Deja (name might be wrong) was the best! She was professional, kind, and extremely communicative. She notified me about what was going on and got me out of there in a timely manner the best! She was professional, kind, and extremely communicative. She notified me about what was going on and got me out of there in a timely manner. Excellent service!! More

Excellent service on my vehicle! I really like that they send you a video showing everything under the car! Also…under the hood!!! 👍 I really like that they send you a video showing everything under the car! Also…under the hood!!! 👍 More

Loved the service! !! Everyone was very sweet and tried to make the best deal. Niza is amazing responsive and very informative! Definitely recommend! !! Everyone was very sweet and tried to make the best deal. Niza is amazing responsive and very informative! Definitely recommend! More

Good service. Gave me a loaner for long warranty maintenance. Fixed it even when it wasn’t their problem Gave me a loaner for long warranty maintenance. Fixed it even when it wasn’t their problem More

You WISH your finance rep was as cool and as funny as Hannah. Insanely dry sense of humor...but also quite good at her job. We felt comfortable, not rushed, and she was a pro. She (of course) did all of Hannah. Insanely dry sense of humor...but also quite good at her job. We felt comfortable, not rushed, and she was a pro. She (of course) did all of the finance stuff offering you different packages and warranties but didn't overly pressure on any of it and gave us room to breath as we were considering whether or not to take certain things. In the end, she only got us for one upgrade but was awesome throughout the process and had us through the paperwork and back on the road in near-record time. She's really good at her job and she's an asset to Kia / Lithia. (This review started out about Hannah but after selecting our reason for visit - new car - it is giving the option to include info about our sales rep.) We worked with Sebastian Carlson who is disarmingly charming and was really thorough and patient throughout the process. As a whole, the dealership was efficient and provided great service and we're really happy with our experience. A++ for Hannah & Sebastian. More

I drove up on a Saturday morning to see if they could do an alignment and they took it right on. Then they saw it need an AC coolant service and got that done Quick and easy an alignment and they took it right on. Then they saw it need an AC coolant service and got that done Quick and easy More

Friendly staff, efficient service. The waiting room is also nice with refreshments and also snacks. The waiting room is also nice with refreshments and also snacks. More