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Kia of North Austin

Austin, TX

Overview
Employees
Reviews
Vehicles
4.8
2,147 Reviews
Our WHY- We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process. HOW? *We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership. *Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online! *Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius. *As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
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13175 N US Hwy 183

Austin, TX

78750

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Showing 2,147 reviews

October 29, 2024

The service is fast and the service is first class. I always use Kia in north Austin and plan to use them in the future. More

by Linda Hubbard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin in service
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Oct 30, 2024 -

Kia of North Austin responded

Linda, we're delighted to hear that you consistently enjoy the fast and first-class service at Kia of North Austin! We look forward to serving you again in the future.

October 29, 2024

I would 100% work with Jerome and Bailey again. They gave me the best customer experience I could’ve asked for and are the absolute reason for my rating. More

by Zane
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bailey Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerome Knight
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 29, 2024 -

Kia of North Austin responded

Zane, we're delighted to hear that Jerome and Bailey provided you with an exceptional experience at Kia of North Austin. Thank you for the fantastic feedback!

October 27, 2024

Excellent service and customer care. Was done in a timely manner. I would recommend Kia to future customers More

by curtismcfarlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Areizaga
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Oct 28, 2024 -

Kia of North Austin responded

We're delighted to hear you had an excellent experience with Kia of North Austin! Thank you for recommending us, and we look forward to serving future customers just as well.

October 21, 2024

Best, Above+Beyond, Service at KIA of North Austin #456. Btw, ask for adviser Zachary Schuller 👍🏻 More

by z.jimenez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Oct 22, 2024 -

Kia of North Austin responded

Thank you for the five-star review! We're thrilled to hear that you received above-and-beyond service at Kia of North Austin. It's great to know Zachary Schuler made such a positive impact during your visit!

October 21, 2024

North Kia was able to get me a good deal on my new sportage, Thanks Bre'Shard for taking care of us! So happy 😊 More

by lucksjacks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bre'shard Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Williams
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Oct 22, 2024 -

Kia of North Austin responded

We're delighted to hear that Bre'Shard and the Kia of North Austin team got you a great deal on your new Sportage! Enjoy every mile in your new ride and thank you for choosing us!

October 18, 2024

Extraordinarily helpful and courteous staff. Came in for an oil change and tire rotation. Was notified of other recommendations to take care of while I was there. Love the transparency! More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Fox
Report | Print
Oct 21, 2024 -

Kia of North Austin responded

Brian, we're delighted to hear you appreciated the transparency and service from our team at Kia of North Austin. Thank you for choosing us for your vehicle's care!

October 17, 2024

Great experience and it was an easy process. Our sales person was awesome to deal with More

by Erinpena57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bailey Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Frazier, Benjamin Alexander
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Oct 17, 2024 -

Kia of North Austin responded

Thank you for your five-star review of Kia of North Austin, Erin! We're delighted to hear that you had a great experience and found the process easy. It's fantastic that your salesperson was awesome to work with. We look forward to assisting you again in the future!

October 17, 2024

The service department has taken care of all of the service issues we have had. More

by Nealestes40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Fox
Report | Print
Oct 18, 2024 -

Kia of North Austin responded

Thank you, Neal, for your five-star review of Kia of North Austin! We're glad to hear that our service department has been able to assist you with all your service needs. We appreciate your trust in us and look forward to seeing you again!

October 16, 2024

Great customer service. Daniel E is wonderful—very customer focused. Kept me in the loop at all times. More

by mg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel E
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Oct 17, 2024 -

Kia of North Austin responded

We're delighted to hear that Daniel E provided you with excellent customer service at Kia of North Austin. Keeping our customers informed is a top priority for us, and we're glad it made your experience positive!

October 15, 2024

The dealership is very nice and clean, even the bathrooms. Employees were friendly and the waiting area is comfortable More

by Corelleharris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
Oct 15, 2024 -

Kia of North Austin responded

Thank you for the positive feedback! We're glad to hear that our facilities and team at Kia of North Austin made your visit enjoyable. We appreciate your support!

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