Kia of North Austin

Joe, Jason, and Marcelo made our buying experience amazing. They made us feel welcomed and gave us a great deal on a car. I was not looking to buy a car the day we visited but after talking with Joe a amazing. They made us feel welcomed and gave us a great deal on a car. I was not looking to buy a car the day we visited but after talking with Joe and Jason we decided to buy. They worked quickly and efficiently to get our paperwork done. Joe was very attentive and just and awesome car salesman. I would recommend this dealership to my friends. The salesman listed above truly are an asset to your company. More

Best ever sales and financing ease and friendliness. We were surprised when we found out our gas tank was not full, though. We Would shop there again. Hey the pie was great! were surprised when we found out our gas tank was not full, though. We Would shop there again. Hey the pie was great! More

Marcus was wonderful to work with; he took his time and explained all the features of the Kia I was interested in. He really walked me through the entire process. Marcelo worked hard to get the pricing wh explained all the features of the Kia I was interested in. He really walked me through the entire process. Marcelo worked hard to get the pricing where I needed it to be. Both employees are an asset to your company. I will recommend Capital Kia to my friends and co-workers. More

Had an issue with a 6 year old Kia. Marcelo Rosales, Finance Manager, stepped in and made things right. Natacha, Service Dept, was also great. Made the 6 year old Kia run like new. Thank you both Finance Manager, stepped in and made things right. Natacha, Service Dept, was also great. Made the 6 year old Kia run like new. Thank you both for your support. Frank T. More

I will be coming back for my future auto purchases. Everyone was polite & professional. Being a woman I am not always taken seriously at dealerships, but not this one. I had to hold my own but they w Everyone was polite & professional. Being a woman I am not always taken seriously at dealerships, but not this one. I had to hold my own but they were very respectful and made me feel comfortable. I really appreciate Mr. Slocombe and his persistance in getting me what I wanted. Mr. Rosales was great at taking time to explain the warranty to me & all of my options. I left there feeling good about my purchase and can not be happier. I will be referring my friends to this dealership. More

Even though I purchased a vehicle there now 7 months ago...I thought is finally do a review here...the car buying experience went just fine considering I went in saying here's the deal this is what I'm ago...I thought is finally do a review here...the car buying experience went just fine considering I went in saying here's the deal this is what I'm spending on my terms or else haha...it was done start to finish in 4 hrs couldn't have gone better...however it seems from salesperson to salesperson the incentives are different as I've found out since for example I was me referred by a coworker who told me afterwards of course that she got 12 free oil changes with her purchase of her Rio but it was never mentioned to me during the process and they don't know anything about it now cause they didn't return my call last summer or email to their GSM in august....but overall a decent experience just make sure u get everything u should More

The service extended by both Mr. Bursey & Mr. Rosales was very helpful, professional, & courteous. It was the simplest car buying experience I've ever encountered. Mr. Bursey listened to and assisted wit was very helpful, professional, & courteous. It was the simplest car buying experience I've ever encountered. Mr. Bursey listened to and assisted with all of my car-buying needs, & gave me so much helpful information regarding all safety & other features in my car. I know more about my new Kia Forte than I ever anticipated. Mr. Rosales was also very helpful with my financing needs & concerns. He was very thourough in explaining the terms of the financing that I secured for my vehicle & I walked away with a great feeling of being very well treated. Overall, I am very satisfied with all aspects of this car-buying experience. I will highly recommend the dealership and its staff to anyone who is in the market to buy a vehicle. More

Looked at a few car dealerships. No particular vehicle brand in mind. We didn't really need to buy at the time, just looking. They were able to come very close to our target price so we went with them. brand in mind. We didn't really need to buy at the time, just looking. They were able to come very close to our target price so we went with them. More

I have been disappointed with every aspect of this "reputable" company! I purchased my 2012 Kia Optima in December of 2011. My husband & I showed up to the dealership knowing exactly which vehicle I w "reputable" company! I purchased my 2012 Kia Optima in December of 2011. My husband & I showed up to the dealership knowing exactly which vehicle I wanted & with a pre-approval from UFCU. We were hoping to be in & out of the dealership relatively quickly. Well, Kia was not too thrilled that we were not even considering financing through them. They spent hours insisting they could beat the rate... they couldn't. I was getting extremely aggravated & my 4 year old son was exhausted. We had to type up two different purchase agreements because the first one was $2000 higher than the amount we had agreed on... later we came to find out from UFCU that Capitol Kia had still tried to submit the higher amount (talk about unethical)! Additionally, I was not made aware of the fact that NO spare tire would be provided with my purchase. I didn't come to find out that I didn't have a spare tire until I got my first flat tire! Yes, I should have been responsible & made sure I had a spare tire in my trunk but I've own two USED vehicles in the past that came with spares, never did I think that my BRAND NEW vehicle would not have a spare. I feel that Kia should let their customers know they are no lower providing spare tires to cut down costs! More

We were looking to test drive a Kia Soul and were not sure we could afford one as we are on a very 'fixed' income. Jeremiah greeted us when we arrived and he explained and demonstrated everything about sure we could afford one as we are on a very 'fixed' income. Jeremiah greeted us when we arrived and he explained and demonstrated everything about the car and options available. Marcelo, in finance, did a superb job in making the deal work for us. This is our first Kia and I think we will be as happy with it as we are with this dealership. More