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Kia of North Austin

Austin, TX

Overview
Employees
Reviews
Vehicles
4.8
2,147 Reviews
Our WHY- We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process. HOW? *We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership. *Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online! *Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius. *As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
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13175 N US Hwy 183

Austin, TX

78750

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Showing 2,147 reviews

October 15, 2024

The service was fast and efficient. I was able to confirm work that needed to be done all online. More

by Cmpallen89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Frazier
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Oct 16, 2024 -

Kia of North Austin responded

Thank you, for your five-star review of Kia of North Austin! We're thrilled to hear that you found our service fast and efficient, and that you were able to confirm your needed work online. Your convenience and satisfaction are our top priorities, and we look forward to serving you again!

October 14, 2024

Professional and responsible to the customers needs. My service representative was Daniel and he was great! More

by Pepper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Epstein
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Oct 15, 2024 -

Kia of North Austin responded

We're delighted to hear that Daniel provided you with professional and attentive service at Kia of North Austin. Thank you for sharing your experience!

October 13, 2024

Ben was a great sales person. And Bailey in finance made the process so easy. More

by Kristie.deville
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bailey Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benjamin Alexander
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Oct 14, 2024 -

Kia of North Austin responded

Thank you for your kind words, Kristie! We're delighted to hear that Ben and Bailey made your car buying experience smooth and enjoyable. We look forward to serving you again at Kia of North Austin!

October 12, 2024

Everyone is very nice and approachable, it’s easy to make an appointment and the environment is nice with snacks and drinks. I do feel 2:15 minutes is long for an oil change and find it a bit frustrating More

by sheila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Oct 14, 2024 -

Kia of North Austin responded

Sheila, thank you for your feedback! We're glad to hear that our team at Kia of North Austin made you feel welcome and comfortable. We appreciate your patience during the oil change and will work on improving wait times in the future.

October 10, 2024

Great customer service and environment. Always take great care of my car and leave it super clean More

by Bwolleat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Epstein
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Oct 11, 2024 -

Kia of North Austin responded

Thank you for the kind words! We're thrilled to hear that Kia of North Austin consistently provides great customer service and leaves your car super clean. We appreciate your continued trust in our service team!

October 10, 2024

No waiting — everyone on the team was friendly, helpful, responsive, and my repair was done in a little less than the half day quoted. More

by kim.cash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Oct 11, 2024 -

Kia of North Austin responded

We're delighted to hear that our team at Kia of North Austin provided you with efficient and friendly service! Thank you for sharing your experience, and we're glad we could complete the repair ahead of schedule.

October 09, 2024

I have purchased at least 6 Kias from Kia of North Austin over the past several years. Kia’s are excellent cars and Kia of North Austin provides excellent service. That is why I continue to consider them “my More

by Bryan Kilgore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Fox - Service
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Oct 09, 2024 -

Kia of North Austin responded

Bryan, thank you for your loyalty and kind words about Kia of North Austin! We're delighted to be considered "your" dealership and look forward to serving you in the future. Enjoy driving your Kias!

October 04, 2024

Everything was great and done in a timely manner, Nick the sales person was terrific. More

by bray.crv
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Myhra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Levi Durst
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Oct 04, 2024 -

Kia of North Austin responded

Thank you for the positive review! We're thrilled to hear everything went smoothly and that Nick provided terrific service. We look forward to assisting you again in the future at Kia of North Austin!

October 04, 2024

Excellent customer service. Felt no pressure. Felt the honesty. Made me feel 'at home'. Even offered a ride home. Aweaome! More

by goldeagle300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Fox
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Oct 04, 2024 -

Kia of North Austin responded

We're delighted to hear that you felt at home with our team at Kia of North Austin! Providing honest and pressure-free service is what we strive for. Thank you for sharing your experience, and we're here if you need anything else!

October 03, 2024

Zach was great, got me in and out when he told me he would, love the idea of no walk ins at your service dept . This takes great pressure off your advisors and technicians. Brilliant policy More

by ronnie.kutach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach , in service
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Oct 03, 2024 -

Kia of North Austin responded

Ronnie, we're delighted to hear that Zach provided you with efficient service at Kia of North Austin. We're glad our appointment policy made your experience smoother and more enjoyable!

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